Customer Experience Specialist
6 days ago
Job Summary: Burrow is seeking a highly motivated and adaptable Sales Associate to join our retail team in Soho. This individual will play a crucial role in supporting the daily sales and operations of our showroom, reporting directly to the Store Manager.
About the Role: As a Sales Associate, you will be responsible for driving sales and delivering a consistently memorable customer experience. You will work closely with the Store Manager to achieve sales goals and contribute to the overall success of the business.
Key Responsibilities:
- Experience in Sales: You will have experience working in a sales environment, preferably in the furniture or home decor industry.
- Customer Service: You will be able to demonstrate a strong affinity for people and creating a memorable customer experience.
- Sales Goals: You will have a proven track record of consistently meeting and exceeding sales goals in a team selling environment.
- Tech Savviness: You will be tech-savvy and able to work across multiple digital systems and e-commerce platforms.
- Availability: You will be available to work a schedule that reflects the needs of the business, including weekends and holidays.
- Physical Demands: You will be able to lift and carry up to 50 pounds occasionally, demonstrate furniture assembly, and maneuver effectively around the sales floor.
- Passion for Furniture: You will have a passion for furniture, interior design, and quality.
You in a Nutshell:
- Time Management: You will take pride in strong time management and organizational skills.
- Self-Motivation: You will be self-motivated and confident in your ability to offer exceptional service to every customer.
- Innovation: You will be innovative, proactive, entrepreneurial, and a team player.
- Communication Skills: You will possess strong written and verbal communication skills.
- Storytelling: You will be able to tell a story and create a descriptive image that allows others to visualize your ideas.
- Core Values: You will be aligned with our core values: Customer Experience, Collaboration, and Innovation.
Why Burrow:
- Competitive Wage: You will receive a competitive wage, including holiday pay, with monthly bonus eligibility.
- Employee Discount: You will receive an employee discount.
- Flexible Schedule: You will have a flexible schedule.
- Industry Insights: You will gain insights into the furniture industry and design, network with industry and trade professionals.
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