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Customer Experience Associate

2 months ago

New York, New York, United States Spectrum Services Full time
About the Role

Spectrum Services is seeking a highly motivated and results-driven Retail Sales Specialist to join our team. As a Retail Sales Specialist, you will be responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities
  • Meet or exceed monthly sales goals, including wireless sales
  • Ensure a great customer experience
  • Educate and engage customers through product demonstrations
  • Be a team player
  • Maintain strong knowledge of all TV, internet, and wireless products, pricing plans, promotions, and service features for Spectrum, as well as our competitors
Requirements
  • Thrive in a fast-paced team environment
  • Read, write and speak the English language to effectively communicate with employees, customers, and suppliers in person, on the phone, and by written communications
  • Lifting up to 35 lbs.
  • Standing for prolonged periods of time
  • Wearing a required uniform
  • High School Diploma or equivalent
Preferred Experience
  • Sales Experience: 1 - 5 years
  • Knowledge of latest technology and devices
  • Commissioned sales experience
  • Retail sales or wireless sales
  • Valid driver's license
About Spectrum Services

Spectrum Services is a leading provider of TV, internet, and voice services. We are committed to delivering exceptional customer service and providing our employees with a comprehensive pay and benefits package that rewards their contributions to our success.