Dining Unit Manager, Retail Operations

2 weeks ago


Santa Cruz, California, United States University of California, Santa Cruz Full time
Job Summary

The University of California, Santa Cruz is seeking a highly skilled and experienced Dining Unit Manager to lead our Retail Dining Services team. As a key member of our team, you will be responsible for managing the day-to-day operations of our retail dining services, ensuring exceptional customer service, and maintaining high-quality food and beverage offerings.

Key Responsibilities
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Manage and supervise a team of dining service staff, including hiring, training, and performance evaluations
  • Oversee the preparation and presentation of food and beverages, ensuring high-quality standards are met
  • Collaborate with cross-functional teams to develop and implement marketing and promotional strategies
  • Manage budgets and financial reports, ensuring fiscal responsibility and accountability
Requirements
  • Bachelor's degree in a related field, such as hospitality, food service management, or a related field
  • Minimum 3 years of experience in retail dining services management, with a proven track record of success
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Strong analytical and problem-solving skills, with the ability to interpret financial data and make informed decisions
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction and quality service
What We Offer
  • A competitive salary and benefits package
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A commitment to diversity, equity, and inclusion

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