Warranty Service Coordinator
3 weeks ago
Warranty Service Coordinator
At Wayne Homes, we're committed to delivering exceptional customer experiences. As a Warranty Service Coordinator, you'll play a vital role in ensuring our homeowners receive top-notch service and support.
Key Responsibilities:
- Build and maintain strong relationships with homeowners, colleagues, and trade partners
- Coordinate scheduling of service at the customer's earliest convenience
- Perform service work efficiently and effectively, with a focus on quality and timeliness
- Troubleshoot and resolve issues, utilizing power tools as needed
- Complete OSHA 10, first aid, and CPR training
Requirements:
- Excellent communication and customer service skills
- Strong time management abilities
- Comfortable working in both group and independent settings
- Organized and self-motivated
- Proficient with computers and Microsoft Office applications
- Experience in construction, trade, or related coursework preferred
- Licensed, insurable driver with a clean driving record
Benefits:
- Medical, dental, and vision insurance
- Employer-paid life and AD&D insurance
- Short-term disability, long-term disability, and life insurance
- Flexible spending account/health spending account
- 401(k)
- Paid time off, including paid time for volunteering in the community
- Employee retail discounts
- Referral program
- Tuition assistance
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