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Receptionist

2 months ago

Chicago, Illinois, United States Chinese Mutual Aid Association Full time
Job Title: Receptionist

We are seeking a highly organized and detail-oriented Receptionist to join our team at Chinese Mutual Aid Association (CMAA). As a Receptionist, you will be the first point of contact for our clients and will play a critical role in ensuring the smooth operation of our office.

Key Responsibilities:
  • Greets and directs clients to appropriate programs/staff members
  • Manages the daily sign-in logs
  • Manages the order of client appointments in the waiting area
  • Answers incoming calls and screens & directs to appropriate programs/staff members
  • Takes messages from callers and visitors
  • Data entry for different departments
  • Maintains and monitors office/janitorial supplies
  • Provides general administrative and clerical support
  • Handles incoming and outgoing mail
  • Monitors visitors' access and maintains security awareness
  • Handles petty cash
  • Manages checks & cash received and prepares for deposit
Requirements:
  • High school diploma preferred
  • Knowledge of administrative and clerical procedures
  • Knowledge of computer and data entry is required
  • Bilingual preferred in Cantonese/Mandarin & English while other dialects are a plus
  • Verbal and written communication skills
  • Customer service orientation
  • Initiative
  • Reliability
  • Attention to detail
  • Ability to deal with multiple people at one time
Work Environment:

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

This is a largely sedentary role, however, some filing is required. This could require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.

Perks:
  • Health benefits (for full-time employees)
  • Opportunities for growth and to give back to communities
  • Fun, high-energy culture
  • Flexible hours, based on individual schedule
  • Relaxed dress code
  • Access to an exceptional leadership team
Salary:

$17/hour