Financial Aid Coordinator

2 weeks ago


Kansas City, Missouri, United States Rose State College Full time
Job Title:
Financial Aid Specialist at Rose State College


Role Overview:

The Financial Aid Specialist plays a crucial role in supporting students in navigating their financial aid journey. This position involves providing comprehensive assistance and guidance to students and their families regarding financial aid options and processes.


Key Responsibilities:
  • Deliver exceptional customer service through various communication channels.
  • Guide students in completing their financial aid applications both online and in person.
  • Review and verify application documents for accuracy, requesting additional information as needed.
  • Maintain and manage student financial aid records in compliance with applicable regulations.
  • Educate students and families about financial aid eligibility and available options.
  • Process verification documents and prepare them for the awarding phase.
  • Assess and suggest improvements to documentation used in the financial aid process.
  • Manage Tuition Assistance documents from external sources and confirm financial aid eligibility.
  • Assist in the processing of Tribal Scholarships.
  • Support document imaging efforts for student records.
  • Provide assistance with Federal Student Loan Programs.
  • Serve as a liaison between departments and external stakeholders to resolve issues effectively.
  • Participate in outreach initiatives to promote financial literacy and awareness of financial aid resources.
  • Report any discrepancies or irregularities related to student financial aid applications.
  • Communicate with students regarding outstanding documentation required for FAFSA completion.
  • Stay updated on federal and state regulations and changes in financial aid policies.
  • Contribute to the development and implementation of financial aid policies and procedures in line with regulatory standards.
Minimum Qualifications:
  • High School Diploma or equivalent.
  • At least one (1) year of relevant experience in an educational environment.
  • Strong communication, interpersonal, and organizational abilities.
  • Proficiency in basic mathematics and data entry.
  • Ability to manage multiple tasks and prioritize effectively in a dynamic setting.
  • Capability to lift and carry items up to 10 lbs. and reach overhead.
  • Comfort with prolonged periods of sitting, standing, walking, bending, and stooping.
Desired Qualifications:
  • Associate's Degree or equivalent.
  • Two (2) years of relevant experience in an educational institution.


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