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Membership Services Coordinator

2 months ago

Kansas City, Missouri, United States Boys And Girls Clubs Of Greater Kansas City Full time
Membership Services Coordinator - Job Overview

Position Classification: Part-time, Hourly

Reports to: Unit Director

General Overview

The Membership Services Coordinator plays a crucial role in overseeing all aspects of membership operations, including the entry and upkeep of data systems, management of member documentation, processing applications, and ensuring effective follow-up.

Qualifications

  • Comprehension of the organization's philosophy, vision, and objectives.
  • High school diploma with a minimum of two years of experience in administrative roles.
  • Three to five years of experience in a relevant sector.
  • Familiarity with Youth Development Standards.
  • Proficient in computer usage with a solid understanding of various software applications.
  • Strong communication skills to interact effectively with youth, parents, staff, and volunteers.
  • Current CPR and First Aid certification is required.
  • Exceptional bookkeeping and clerical abilities.
  • Self-motivated individual with outstanding computer, interpersonal, and organizational skills.
  • Possession of a valid driver's license.

Key Responsibilities

  • Ensure accurate maintenance of records, attendance logs, and member files.
  • Generate membership reports as needed.
  • Assist in fulfilling reporting obligations.
  • Oversee the data management system.
  • Train and supervise enrollment specialists.
  • Manage the membership enrollment process.
  • Act as a liaison for the enrollment of subsidized youth.
  • Design and execute new member orientation programs.

System Management Duties

  • Oversee the maintenance of the database.
  • Train and supervise volunteers involved in membership tasks.
  • Export necessary data for reporting.
  • Generate various reports as required.

Financial Duties

  • Collect membership fees and provide receipts.
  • Prepare daily financial deposits.
  • Maintain a system for tracking payments.
  • Process scholarship applications.

Expected Outcomes

  • Ensure a safe environment conducive to youth development.
  • Achieve membership targets.
  • Maintain well-organized member records and ensure accurate financial processing.