Gourmet Coffee Attendant
3 days ago
Job Summary
We are seeking a skilled Gourmet Coffee Attendant to join our team at JW Marriott Orlando Grande Lakes. As a key member of our food and beverage team, you will be responsible for providing exceptional service to our guests while ensuring a seamless and efficient experience.
Key Responsibilities
- Complete opening and closing duties, including setting up necessary supplies and tools, cleaning all equipment and areas, and locking doors.
- Set up, stock, and maintain work areas to ensure a clean and organized environment.
- Input orders into the cash register system and collect payment from customers.
- Take orders, record them in the MICROS system, and prepare food and coffee beverages to meet our high standards.
- Ensure that appliances, such as coffee makers, are turned on and off at the appropriate times.
- Bus coffee cart areas and tables to maintain a clean and inviting atmosphere.
- Clean dishes, utensils, work areas, tables, and equipment throughout the day.
- Obtain change required for expected business levels and count the bank at the end of each shift.
- Complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure the bank.
- Follow all company and safety and security policies and procedures, reporting accidents, injuries, and unsafe work conditions to management.
- Ensure uniform and personal appearance are clean and professional, maintaining confidentiality of proprietary information and protecting company assets.
- Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs, assisting individuals with disabilities, and thanking guests with genuine appreciation.
- Speak with others using clear and professional language, developing and maintaining positive working relationships with others, and supporting the team to reach common goals.
- Ensure adherence to quality expectations and standards, reading and visually verifying information in a variety of formats, and visually inspecting tools, equipment, or machines to identify defects.
Requirements
- High school diploma or G.E.D. equivalent.
- No related work experience required.
- No supervisory experience required.
- No license or certification required.
About Marriott
Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in providing a work environment that is respectful, supportive, and inclusive of all employees, regardless of their background, culture, or identity.
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