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Senior People Operations Business Partner

2 months ago

Oklahoma City, Oklahoma, United States ACV Auctions Full time
About the Role

We are seeking an experienced Senior People Operations Business Partner to join our team at ACV Auctions. As a key member of our People Operations team, you will play a critical role in driving a culture of diversity, equity, and inclusion across our organization.

Key Responsibilities
  • Collaborate with business leaders and teammates to drive a culture of diversity, equity, and inclusion.
  • Partner closely with leaders and teammates to drive excellent work relationships, build morale, and increase productivity and retention.
  • Lead/work with the entire People team and business teams on special projects as needed to support ACV's organizational culture and to ensure an exceptional teammate experience.
  • Be a steward of our teammate experience and role model for ACV's culture.
  • Act as the voice of teammates and leaders in the creation, support, and implementation of people initiatives such as total rewards, learning and development, company policies, etc.
  • Partner with, and coach business leaders in all areas of performance management.
  • Conduct effective, thorough, and objective investigations and handle complex teammate relations issues as necessary.
  • Collaborate with others in support and execution of ACV's safety program, initiatives, and practices which are focused on incident prevention and the safety of all teammates.
  • Manage workers' compensation claims including reporting, management, and tracking to ensure a best-in-class process across the organization.
  • Assure Company policies are administered fairly and consistently across the organization.
  • Understand the staffing needs and partner with Talent Acquisition Team to develop and execute effective talent attraction strategies.
  • Identify, develop, and execute best practices, policies, and procedures that are aligned to supporting the needs of the business and improving teammate experience.
  • Identify and provide solutions to address areas of opportunity in all areas of People Operations.
  • Work with leaders and other members of the people team to execute effective performance management and career development initiatives (onboarding plans, performance feedback, succession planning, teammate development/coaching, career pathing).
  • Work with the Total Rewards team regarding all areas of Total rewards (Benefits, Compensation, Equity, Wellness, etc.).
  • Partner with functional/area leaders to obtain and review regular reporting on achievements to KPIs and data analysis on the state and health of their teams.
  • Consult and advise leaders on the organizational design of their teams and departments.
  • Ensure compliance with federal, state, and local employment laws and regulations.
  • Responsible to contribute to the development of others within the People Team - including inside and outside of their immediate work team.
  • Involved with and/or lead cross-functional projects and initiatives.
Requirements
  • A people-first approach and a commitment to excellence.
  • BS/BA in a related discipline or equivalent combination of education and experience.
  • A passion for the mission, vision, and values of ACV.
  • 8+ years of experience in a People/Human Resources and/or related profession.
  • Experience working with a dispersed work group across multiple locations and geographic areas.
  • Thorough knowledge in the areas of employee relations, compensation, compliance, organizational design, benefits, and total rewards.
  • Technically proficient and able to use GSuite, Microsoft Windows products, and have prior working experience using HRIS System(s).
  • Ability to maintain a high degree of confidentiality.
  • Excellent organizational and administrative skills, attention to detail, and follow-up skills.
  • Strong communication skills and ability to work across multiple locations.
  • Strong business and People/HR acumen, including strong problem-solving skills, critical thinking, analysis, and being agile while leading through change.
  • Excellent project management skills, and the ability to meet deadlines.
  • Experience in full-cycle recruitment process, total rewards programs, employee relations, and compliance.
  • Strong coaching and consulting skills.
  • Ability to handle multiple priorities and have strong time management skills.
  • Ability to work independently.
  • PHR and/or SHRM-CP Certification preferred.