On-Site Systems Engineer

2 weeks ago


Chandler, Arizona, United States ASML Full time

Position Overview

As a Service Engineer for Advanced Systems, you will play a crucial role within a team of professionals dedicated to supporting our Customer Support (CS) organization in the installation, repair, and maintenance of ASML systems at client locations.

Your mission will be to ensure optimal performance of our chipmaking systems, contributing to the technological advancements that propel the industry forward.


Key Responsibilities

In this role, you will:

  • Install and configure equipment at customer sites, including new feature implementations, ensuring thorough inspection and testing.
  • Assess the applicability and precision of installations against design specifications.
  • Diagnose and resolve technical issues, escalating complex problems as needed.
  • Provide professional assistance to customers, addressing inquiries and guiding them through corrective actions.
  • Conduct administrative tasks such as work orders, service reports, and technical documentation.
  • Mentor less experienced team members, sharing knowledge and expertise.

Qualifications

To excel in this position, you should possess:

  • An Associate's degree in Engineering or a related field, or an equivalent combination of education and experience.
  • A minimum of one year of experience in the installation and maintenance of high-tech systems.
  • Proficiency in computer applications, including data analysis and documentation tools.

Essential Skills

Successful candidates will demonstrate:

  • Adherence to established procedures and timelines.
  • Knowledge of safety protocols and mechanical systems.
  • Strong problem-solving abilities and attention to detail.
  • Effective communication skills and a commitment to customer satisfaction.
  • The ability to work independently and collaboratively within a team.

Additional Information

This position requires the ability to travel and access various customer sites. Flexibility in work hours, including potential night and weekend shifts, is essential. A commitment to ongoing professional development is expected.


ASML is dedicated to fostering a diverse and inclusive workplace, recognizing that a variety of perspectives enhances our success.



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