Chief Orthopedic Operations Officer
2 weeks ago
Location: Central New Jersey
The Chief Orthopedic Operations Officer will be instrumental in managing and enhancing all facets of our orthopedic services.
This senior executive role demands significant expertise in revenue cycle management, particularly with the eClinicalWorks system.
Key Responsibilities:
- Revenue Cycle Oversight: Lead and refine the revenue cycle process, ensuring effective billing, coding, and collections. Utilize eClinicalWorks to optimize financial performance and implement strategies to minimize claim denials while improving reimbursement rates. Provide detailed monthly reports and analyses to the Executive Team.
- Operational Management: Direct the daily operations of the orthopedic practice, ensuring all departments operate smoothly and efficiently. Develop and enforce policies and procedures to standardize and enhance operational workflows.
- Team Leadership: Supervise and guide front desk registration personnel, medical assistants, surgical schedulers, and ancillary staff. Establish training programs and conduct performance evaluations to foster staff development and elevate patient service standards.
- Enhancing Patient Experience: Maintain high standards of patient care and service across all interactions within the practice. Address and resolve patient concerns and complaints promptly and professionally.
- Strategic Development: Collaborate with fellow executives to formulate and implement strategic initiatives aimed at driving growth and improving operational efficiencies. Monitor key performance indicators and utilize data-driven insights to support the organization’s objectives.
- Compliance and Quality Control: Ensure adherence to all regulatory requirements and industry standards. Implement and oversee quality assurance programs to uphold and enhance the practice's reputation for excellence.
Qualifications:
- U.S. Citizenship required.
- Extensive experience in revenue cycle management, with a strong preference for familiarity with eClinicalWorks.
- Bachelor's degree in Healthcare Administration, Business Administration, or a related field; Master's degree preferred.
Equal Opportunity Employer: Advanced Orthopedics and Sports Medicine Institute is committed to providing equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any kind.
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