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Concierge Ambassador

2 months ago

New York, New York, United States HAPPIER PEOPLE MANAGEMENT LLC Full time
Job Title: Concierge

About the Role:

We are seeking a highly skilled and experienced Concierge to join our team at HAPPIER PEOPLE MANAGEMENT LLC. As a Concierge, you will be the face of our company, responsible for delivering exceptional customer service and creating unforgettable experiences for our tenants.

Key Responsibilities:

  • Champion our service standards, creating a safe and productive work environment that sparks innovation.
  • Mastermind seamless operations, from amenity bookings to mail delivery and access to our amenities.
  • Forge a sense of community, surpassing tenant expectations at every turn.

Qualifications:

  • Customer Service Rockstar: 3+ years delivering exceptional service in luxury settings.
  • Relationship Builder: Adept at fostering strong bonds with clients and partners.
  • Communication Pro: Your verbal and written skills are top-notch.
  • Problem-Solving Wizard: You turn obstacles into opportunities with your quick, elegant solutions.
  • Concierge Extraordinaire: Proven track record arranging transport, bookings, events, and insider tips.
  • Tech Savvy: Master of property software, Microsoft Office, and always ready to embrace new tools.
  • Multitasking Master: Juggle multiple tasks and deadlines with poise under pressure.
  • Discretion is Your Middle Name: You handle sensitive info with utmost confidentiality.
  • Luxury Service Expert: You intuitively understand the high-end client experience.
  • Team Player & Leader: Collaborative spirit with a touch of leadership flair when needed.
  • Flexibility is Your Superpower: Evenings, weekends, holidays - you're there for your building and tenants, always.

Team Benefits:

  • Health Care Plan (Medical, Dental & Vision)
  • Paid Time Off (Vacation, Sick & Company Observed Holidays)
  • Family Leave (Maternity, Paternity)
  • Training & Development
  • Team Member Referral Program

Compensation:

The base pay range for this position is a salary range of $35.00 per hour.