Floor Ambassador

2 days ago


New York, New York, United States Canon Business Process Services Full time
Job Summary

We are seeking a highly skilled and detail-oriented Floor Ambassador to join our team at Canon Business Process Services. As a key member of our team, you will be responsible for providing exceptional customer service, managing mail and packages, and maintaining a high level of professionalism in all interactions.

Key Responsibilities
  • Customer Service: Ensure total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships.
  • Mail and Packages: Receive, sort, and deliver all incoming mail & packages to assigned floors and within established time frames.
  • Supplies and Administration: Organize and distribute supplies to client employees as detailed in job requests; Verify and log orders upon delivery.
Requirements
  • Education: High school Diploma or equivalent.
  • Experience: 1+ years' experience working in hospitality/concierge setting, including mailroom/copy experience or professional office environment.
  • Skills: Thorough knowledge of all metering, weighting, logging and other shipping procedures; Proficient computer skills; Excellent customer service, professional attitude and appearance.
What We Offer
  • Competitive Pay and Benefits: We offer a comprehensive compensation package, including competitive pay and benefits.
  • Comprehensive Training: Our company is committed to providing ongoing training and development opportunities to help you advance in your career.
  • Positive Work Environment: We strive to create a positive and inclusive work environment that supports the well-being of our employees.

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