Auto Claims Trainee Specialist
2 weeks ago
Job Overview
Company Profile:
Travelers, a prominent property and casualty insurance provider with a legacy spanning over 160 years, is on the lookout for a dedicated individual to become part of their dynamic team. The organization prides itself on fostering innovation, teamwork, and outstanding customer service.
Position Title: Auto Claims Trainee Specialist
Salary Range: Competitive annual salary between $40,000 and $66,000
Key Responsibilities:
- Engage in an extensive training program aimed at progression to an Auto Claims Representative role
- Conduct thorough claims investigations, evaluations, negotiations, and resolutions
- Ensure adherence to quality standards and regulatory requirements
- Deliver exceptional customer service throughout the claims process
- Work collaboratively with colleagues and mentors to achieve timely claim resolutions
- Review insurance coverage, assess policy conditions, and confirm benefits for claims
- Investigate claims to ascertain liability, damages, and coverage
- Establish and manage claim reserves effectively
- Negotiate settlements within authorized limits
Qualifications:
- Experience in customer service or a Bachelor's Degree is required
- Strong attention to detail, excellent communication skills, and analytical abilities
- Proficiency in Microsoft Windows, Excel, and Word
Employee Benefits:
- Health insurance coverage available from the first day of employment
- 401(k) matching, Pension Plan, and Paid Time Off
- Access to wellness programs and mental health support
- Encouragement and rewards for community volunteering
Diversity and Inclusion:
Travelers is an equal opportunity employer committed to promoting diversity and inclusion within the workplace. We celebrate differences and strive to create an inclusive environment where all employees can achieve exceptional results.
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