Client Onboarding Coordinator

2 weeks ago


Farmers Branch, Texas, United States Catapult Solutions Group Full time

Client Onboarding Coordinator

Exciting long-term position with significant growth potential

Compensation - $17/hour

This role involves direct interaction with clients as they send their personnel to our facilities for essential services such as drug testing, background checks, and identification badge issuance necessary for access to specific job sites. The position will primarily operate at our local facility while also requiring occasional travel to other sites as needed. (Travel costs will be covered)

Key Responsibilities


• Engage directly with clients and their employees (Bilingual - Spanish preferred)


• Attend virtual meetings with corporate staff and management


• Perform extensive data entry using the company's proprietary software


• Utilize Microsoft Outlook, Teams, and Excel


• Prepare drug test samples for laboratory shipping and complete necessary documentation


• Maintain cleanliness and organization of the facilities


• Provide frontline customer service via in-person, phone, and email interactions


• Print and distribute client identification badges


• Manage processing of background check and drug test results


• Offer onsite badging assistance for clients


• Conduct onsite drug testing services for clients


• Perform other related tasks as required

Required Skills


• Strong customer/client focus


• Results-driven mindset


• Ability to thrive in a collaborative team environment


• Proficient in MS Office 365 and Microsoft Teams


• Maintain a positive attitude consistently


• Punctual and dependable

Additional Qualifications


• Reliable transportation


• Valid driver's license


• Must successfully pass a background check and drug screening


• Eligibility to work in the U.S.

Willingness to travel regionally for company assignments, which may involve overnight stays, is advantageous. Travel expenses will be reimbursed.

If you meet the qualifications and are interested, we encourage you to consider this opportunity.



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