Lobby Operations Assistant

2 weeks ago

New York, New York, United States Boys Club of NY Full time
Job DescriptionPosition: Lobby Operations Assistant

Location: New York, NY

Salary Range: $16.00 per hour

Employment Type: Part-Time, Non-Exempt

About Us

The Boys' Club of New York (BCNY) is dedicated to fostering the growth and development of boys and young men, ages 7 to 21, through impactful programs and a nurturing community. Established in 1876, BCNY aims to meet the diverse social, emotional, health, creative, educational, and vocational needs of its members in significant and enduring ways.

Job Summary

The Lobby Operations Assistant will be responsible for a range of tasks to ensure the effective functioning of the Clubhouse facilities and lobby area during scheduled program hours. This position entails managing building security, overseeing traffic flow, responding to emergencies, and ensuring the safety and well-being of our rental groups. The Assistant will also support the Lobby Supervisor, Operations Manager, and Clubhouse Director with various administrative and operational duties.

Job Requirements

While full vaccination against COVID-19 is not mandatory for frontline employees, BCNY strongly encourages all staff to be vaccinated and receive booster shots.

Responsibilities

  • Manage building security, traffic flow, emergency response, and the safety of rental groups.
  • Conduct thorough inspections of the building before and after rental events.
  • Prepare rental spaces in accordance with the requests of renters, adhering to established policies and procedures.
  • Engage positively with rental staff to ensure the safety of all individuals in the lobby, gym, pool, locker rooms, and other areas.
  • Monitor all utilized areas, including entry and exit points.
  • Secure the lobby area and guide parents to designated waiting areas.
  • Supervise the departure of rental members under 12 with authorized adults.
  • Track the ratio of rental staff to members in each area hourly.
  • Monitor pool water chemical readings bi-hourly and report any discrepancies to the Supervisor.
  • Assist the Lobby Supervisor with administrative tasks as needed.
  • Utilize behavior management techniques to address inappropriate conduct when necessary.
  • Participate in mandatory professional development training sessions.
  • Perform additional duties as assigned.

Qualifications

  • High School Diploma or equivalent is required.
  • At least 1 year of experience in Front Desk operations and working with youth.
  • Proven organizational and leadership skills.
  • First Aid and CPR certification is preferred.

What We Offer

  • PTO: Sick time only.

The Boys' Club of New York is an equal opportunity employer

and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. If you have a disability or other protected need requiring an accommodation, please contact Human Resources.

  • Lobby Services Coordinator

    7 days ago

    New York, New York, United States BLUE MEADOW, LLC Full time

    Job OverviewWe are looking for a dedicated Lobby Services Coordinator to enhance our guest experience. This role involves overseeing the lobby area, ensuring a welcoming environment, and identifying opportunities for operational improvements.Key Responsibilities:Manage guest check-in and check-out processesVerify appointments to facilitate guest...

  • Lobby Ambassador

    2 days ago

    New York, New York, United States Arlo SoHo Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Lobby Host to join our team at Arlo SoHo. As a Lobby Host, you will be the first point of contact for our guests and will be responsible for creating a warm and welcoming atmosphere.Key ResponsibilitiesGuest ServicesProvide exceptional customer service to guests, responding to their needs and...

  • Lobby Ambassador

    8 hours ago

    New York, New York, United States Rapport Guest Services Full time

    About the Role:The Lobby Ambassador is a key member of the Rapport Guest Services team, responsible for delivering exceptional client experiences and ensuring a warm and welcoming environment for all guests. As a Lobby Ambassador, you will be the face of our company, providing top-notch service and creating lasting impressions.Key Responsibilities:Client...

  • Lobby Services Coordinator

    2 weeks ago

    New York, New York, United States Brickyard Properties llc Full time

    Position OverviewBrickyard Properties LLC is looking for a dedicated Lobby Services Coordinator to enhance our guest experience. This role involves assisting visitors and pinpointing opportunities for operational improvements to boost service efficiency.Key Responsibilities:Manage guest check-ins and room assignmentsVerify and process reservations made via...

  • Lobby Ambassador

    19 hours ago

    New York, New York, United States Arlo Midtown Full time

    Job SummaryArlo Midtown is seeking a highly skilled and customer-focused Lobby Host to join our team. As a Lobby Host, you will be the first point of contact for our guests, setting the tone for their entire stay. If you are passionate about delivering exceptional customer service and creating memorable experiences, we encourage you to apply.Key...

  • Lobby Service Ambassador

    2 weeks ago

    New York, New York, United States Compass Group Careers Full time

    Position OverviewCompany: Compass Group CareersSalary: $25 / HourWhy Join Us?At Compass Group, our success is driven by our dedicated team members. We prioritize hiring individuals who are passionate about hospitality and food service. We believe in nurturing talent and recognizing the contributions of our associates.We provide comprehensive training and...

  • Lobby Reception Specialist

    2 weeks ago

    New York, New York, United States Compass Group Careers Full time

    Job OverviewPosition: Lobby AmbassadorSalary: $24 / HourCompensation: Additional benefits availableAbout Compass GroupAt Compass Group, our success is driven by our dedicated associates. We pride ourselves on hiring individuals who are passionate about hospitality and service excellence. Our commitment to professional development ensures that our team...

  • Lobby Concierge

    2 weeks ago

    New York, New York, United States Compass Group Careers Full time

    Job OverviewPosition: Floating AmbassadorCompensation: $28 / HourAbout Us: At Flik Hospitality Group, we pride ourselves on our exceptional team. Our associates are the heartbeat of our organization, earning the trust and loyalty of our clients through their dedication and passion for hospitality.Why Join Us?We believe in nurturing talent and fostering a...

  • Operations Manager

    1 day ago

    New York, New York, United States Courtyard NY Manhattan Full time

    Job SummaryThe Operations Manager is a key member of the Courtyard NY Manhattan team, responsible for planning and directing hotel operations to improve productivity and efficiency. This role requires a strong leader who can effectively manage the Front Office operation, provide support to other departments, and ensure that all areas of the hotel meet...

  • Operations Manager

    1 week ago

    New York, New York, United States Graduate Roosevelt Island Full time

    Job SummaryWe are seeking a highly skilled and experienced Operations Manager to join our team at Graduate Roosevelt Island. The successful candidate will be responsible for planning and directing hotel operations to improve productivity and efficiency.Key ResponsibilitiesAssist the Director and Assistant Director of Front Office with managing the Front...

  • Operations Manager

    4 days ago

    New York, New York, United States Romer Hell's Kitchen New York Full time

    Job SummaryThe Operations Manager is a key member of the hotel management team, responsible for planning and directing hotel operations to improve productivity and efficiency. This role requires a strong leader who can effectively manage and motivate a team to deliver exceptional guest experiences.Key ResponsibilitiesAssist the Director and Assistant...

  • Operations Manager

    5 days ago

    New York, New York, United States Courtyard NY Manhattan Full time

    About the RoleThe Operations Manager is a key member of the Courtyard NY Manhattan team, responsible for planning and directing hotel operations to improve productivity and efficiency.Key ResponsibilitiesAssist the Director and Assistant Director of Front Office with managing the Front Office operation, providing support to other departments in the hotel...

  • Operations Manager

    1 week ago

    New York, New York, United States Graduate Roosevelt Island Full time

    Job SummaryThe Operations Manager is a key member of the Graduate Roosevelt Island team, responsible for planning and directing hotel operations to improve productivity and efficiency. This role requires a strong leader who can effectively manage multiple departments, prioritize tasks, and maintain high standards of quality and customer service.Key...

  • Hotel Operations Manager

    5 days ago

    New York, New York, United States Kimpton Hotel Theta Full time

    Job SummaryThe Operations Manager is a key member of the Kimpton Hotel Theta team, responsible for planning and directing hotel operations to improve productivity and efficiency. This role requires a strong leader who can effectively manage the Front Office operation, provide support to other departments, and ensure that all areas of the hotel meet Paramount...

  • Operations Director

    4 days ago

    New York, New York, United States The Michelangelo Full time

    Job SummaryThe Michelangelo Hotel is seeking a highly skilled and experienced Operations Manager to join our team. As a key member of our management team, you will be responsible for planning and directing operations to improve productivity and efficiency.Key ResponsibilitiesAssist the Director and Assistant Director of Front Office with managing the Front...

  • Operations Manager

    5 days ago

    New York, New York, United States Graduate Roosevelt Island Full time

    Job Summary:The Operations Manager at Graduate Roosevelt Island is responsible for planning and directing hotel operations to improve productivity and efficiency. This role requires a strong leader who can effectively manage the Front Office operation, provide support to other departments, and ensure that all areas of the hotel meet Paramount standards.Key...

  • Hotel Operations Supervisor

    2 weeks ago

    New York, New York, United States Courtyard NY Manhattan Full time

    Compensation Type: Yearly Company Overview: Courtyard NY Manhattan is a distinguished establishment within the hospitality sector, recognized for its innovative approach and commitment to excellence. With a strategic presence in key urban markets, the company is dedicated to providing exceptional service and creating memorable experiences for guests.Position...

  • Reception Operations Associate

    2 weeks ago

    New York, New York, United States Compass Group Careers Full time

    Job OverviewCompany: Compass Group CareersSalary: $28 / HourCompensation: Additional benefits availableAbout Us:At Compass Group, our success is driven by our exceptional team. We pride ourselves on fostering a culture that values food and hospitality, ensuring our associates feel appreciated and engaged. Join us to experience a workplace where your...

  • Hotel Operations Director

    5 days ago

    New York, New York, United States Row NYC Full time

    Job SummaryWe are seeking a highly skilled and experienced Operations Manager to join our team at Row NYC. As a key member of our hotel operations team, you will be responsible for planning and directing operations to improve productivity and efficiency.Key ResponsibilitiesAssist the Director and Assistant Director of Front Office with managing the Front...

  • Front Office Operations Supervisor

    2 weeks ago

    New York, New York, United States Row NYC Full time

    Compensation Type: Yearly Company Overview: Row NYC is a leading hospitality establishment recognized for its innovative approach in the real estate investment and hotel management sector. With a strong presence in key U.S. markets and a growing footprint internationally, Row NYC is committed to excellence in service and operational efficiency.Location:...