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Lobby Services Coordinator

2 months ago

New York, New York, United States BLUE MEADOW, LLC Full time
Job Overview

We are looking for a dedicated Lobby Services Coordinator to enhance our guest experience. This role involves overseeing the lobby area, ensuring a welcoming environment, and identifying opportunities for operational improvements.

Key Responsibilities:

  • Manage guest check-in and check-out processes
  • Verify appointments to facilitate guest access
  • Address guest inquiries, requests, and concerns
  • Monitor lobby activities through CCTV surveillance
  • Maintain accurate records of daily operations, including deliveries
  • Relay important guest information to relevant departments

Required Qualifications:

  • Prior experience in customer service or front desk operations
  • Ability to establish rapport with guests
  • Strong organizational and multitasking skills
  • Exceptional written and verbal communication abilities
  • High School Diploma or equivalent
  • Proficient in data entry
  • Quick learner with a professional phone demeanor