Lobby Reception Specialist
2 weeks ago
Position: Lobby Ambassador
Salary: $24 / Hour
Compensation: Additional benefits available
About Compass Group
At Compass Group, our success is driven by our dedicated associates. We pride ourselves on hiring individuals who are passionate about hospitality and service excellence. Our commitment to professional development ensures that our team members are well-equipped to thrive in their roles.
Role Summary:
As a Lobby Ambassador, you will engage with clients, guests, vendors, and tenants, providing a warm and welcoming atmosphere. Your role is essential in creating memorable experiences through exceptional service and a friendly demeanor.
Key Responsibilities:
- Welcome all guests with enthusiasm, ensuring a positive first impression.
- Assist clients and guests with inquiries and direct them to their destinations.
- Maintain familiarity with VIP guest profiles to enhance personalized service.
- Communicate effectively with team members to ensure seamless service delivery.
- Foster relationships with repeat guests and tenants to improve their overall experience.
- Understand and adhere to emergency procedures, ensuring safety and preparedness.
- Uphold the company’s hospitality standards and appearance guidelines.
Essential Skills:
- Strong interpersonal and communication skills.
- Ability to work collaboratively in a team environment.
- Attention to detail and a commitment to service excellence.
- Ability to memorize and convey information about the facility and local amenities.
Benefits:
- Medical, Dental, and Vision Insurance
- Life and Disability Insurance
- Retirement Plan
- Paid Time Off and Holiday Time Off
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Equal Opportunity Employer: Compass Group is committed to diversity and inclusion in the workplace. We value all applicants based on their abilities and experiences.
Note: This job description is not exhaustive and may be subject to change based on business needs.
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