Administrative Support Specialist

2 weeks ago


De Forest, Wisconsin, United States North Central Utility of Wisconsin LLC Full time
Job Overview

North Central Utility of Wisconsin LLC stands as a prominent semi-trailer dealership, dedicated to bolstering the transportation sector and ensuring the seamless movement of goods. Our proficient technicians employ cutting-edge technology and adhere to industry-leading practices to deliver top-notch trailer repair services across multiple locations.

Position Summary

The Administrative Support Specialist role at North Central Utility involves providing reception, clerical, and foundational accounting assistance. This position reports directly to the Controller and receives daily guidance from the Parts and Service Managers. We are seeking a part-time candidate to work three days a week, with the potential for this role to evolve into a full-time position in the future.

Key Responsibilities

Reception Duties:

  • Manage multiple inbound phone lines, including the associated paging and voicemail systems.
  • Order office supplies and ensure the maintenance of office equipment as needed.
  • Perform miscellaneous filing tasks.
  • Operate and maintain essential office equipment, including computers and copiers.

Lease Management:

  • Oversee all rental and lease contracts.
  • Set up new clients in the accounting system.
  • Handle bi-weekly and monthly rental invoicing.
  • Process payments via phone and online platforms for lease and rental clients.
  • Distribute monthly statements to ACH, lease, and rental clients.
  • Deliver exceptional customer service while engaging with clients.

Accounts Receivable Support:

  • Assist the Accounts Receivable Specialist with daily deposit tasks.
  • Collaborate with parts and service managers to address customer billing inquiries.
  • Support clients with questions regarding invoices and requests for documentation.
Qualifications
  • Minimum of two years of experience in a receptionist role within a customer service environment.
  • At least one year of experience in bookkeeping or as an accounting assistant.
  • Ability to multitask effectively while serving as the primary point of contact for customers.
  • Strong interpersonal skills and a professional demeanor.
  • Collaborative spirit to work closely with accounting team members across various locations.
  • Proficient in basic to intermediate computer skills, including Microsoft Office Suite.
  • Attention to detail, a professional attitude, and the capacity to maintain confidentiality.
Education and Experience
  • Two years of experience in reception and customer service.
  • Basic knowledge of bookkeeping principles.

Work Schedule: Monday to Wednesday, 8:00 AM to 4:30 PM

Compensation: Based on experience



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