IT Field Support Specialist
6 days ago
We are seeking a highly skilled IT Field Support Specialist to join our team at Waste Connections. As an IT Field Support Specialist, you will be responsible for providing technical support to our districts and field locations, ensuring that our IT systems are running smoothly and efficiently.
Key Responsibilities:- Installation, configuration, and troubleshooting of TCP/IP networking, Cisco Switching, and Meraki SD-WAN
- Configuration and troubleshooting of Microsoft Office Suite, PC and Laptop hardware, and WCN required security software suite
- Maintenance of district VOIP phone systems, including procurement and configuration with Spectrum WAVE VOIP services
- Basic Microsoft Windows end user configuration, including profiles, printers, applications, and AD group membership configuration
- iPhone and Android phone procurement, configuration, troubleshooting, and repair
- Support coverage of District site and field locations will require up to 25% travel schedule, including overnight and periodic extended stays
- Demonstrated proficiency in at least four of the following areas: Windows 10/11 OS fundamentals, Thin Clients and Citrix Software fundamentals, Knowledge of Windows Server, VOIP Telecom Phone systems, Microsoft SQL database principles, General Networking principles, Aptitude for IT troubleshooting methodology
- Willingness to adapt, learn, and be independently proficient
- Ability to lift up to 50lbs
- Bachelor's Degree in Computer Science or related field
- 2 years or more of Network Administration and support
- Experience working with Microsoft OS and Office Applications
- Cell phone and app proficiency
- Independent with the ability to manage multiple projects simultaneously
- Proficient time management and organizational skills
- Proficient Communication with Districts and associated team members
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.
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