IT Support Specialist

2 weeks ago


Charlotte, North Carolina, United States Great Lakes Petroleum Full time
Job Summary

We are seeking a highly skilled and experienced IT Support Specialist to join our team at Great Lakes Petroleum. The successful candidate will be responsible for providing technical support and assistance to our employees and customers, ensuring that our IT systems and infrastructure are running smoothly and efficiently.

Key Responsibilities
  • Provide technical support and assistance to employees and customers via phone, email, and in-person
  • Manage and maintain our IT systems and infrastructure, including hardware, software, and network equipment
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with other teams to ensure seamless integration of IT systems and services
  • Stay up-to-date with the latest technology trends and advancements
Requirements
  • 3+ years of experience in IT support or a related field
  • Strong technical knowledge of IT systems and infrastructure
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively


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