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Senior Strategic Account Executive
2 months ago
Are you a seasoned Senior Strategic Account Executive with a robust background in IT Service Management (ITSM)? SymphonyAI Summit is seeking a skilled professional to enhance our team.
In this position, you will oversee vital accounts, cultivate strategic partnerships, and propel revenue growth through the promotion of our ITSM offerings.
Key Responsibilities:
- Master the SymphonyAI Summit's product portfolio and its unique value proposition.
- Formulate and execute strategic account initiatives to achieve sales objectives and broaden business within existing accounts.
- Build and maintain enduring relationships with key stakeholders, including C-level executives and IT decision-makers.
- Recognize customer needs and challenges related to ITSM, and adeptly position our solutions to resolve these concerns.
- Collaborate with internal teams to provide tailored solutions that fulfill customer requirements.
- Direct the sales cycle from lead generation to closure, including contract negotiations and account management.
- Remain updated on industry trends, competitive landscape, and customer feedback to inform product development and sales strategies.
- Deliver regular reports on account performance, sales activities, and market insights to management.
Required Qualifications:
- Minimum of 6 years of experience in enterprise sales account management, particularly in ITSM solutions.
- Demonstrated success in surpassing sales targets and driving revenue growth within the IT sector.
- Comprehensive understanding of ITSM principles, frameworks, and best practices.
- Exceptional negotiation, communication, and presentation abilities.
- Capacity to excel in a dynamic, collaborative environment.
About SymphonyAI:
SymphonyAI is a premier enterprise AI SaaS provider dedicated to digital transformation across essential industries such as retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management.
With a worldwide footprint and a workforce of over 3,000 professionals, SymphonyAI proudly serves more than 2,000 enterprise clients globally.
