Dental Office Coordinator

20 hours ago


Escondido, California, United States Excel Dental Full time
Job Summary

We are seeking a skilled and organized Dental Receptionist to join our team at Excel Dental. As the first point of contact for our patients, you will provide exceptional customer service while managing various administrative tasks. Your primary responsibilities will include scheduling appointments, verifying patient insurance information, and maintaining accurate patient records. If you possess excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment, we encourage you to apply for this rewarding opportunity.

About the Role
This is a full-time position with an estimated salary of $25.00 per hour, offering benefits including 401(k), employee discount, paid time off, and more. The ideal candidate will have prior experience in medical administrative support or a similar role, with familiarity with dental terminology and health information management practices. Proficiency in using phone systems and electronic health record systems is highly desirable.

Key Responsibilities
  • Greet patients warmly and manage the check-in/check-out process efficiently.
  • Schedule appointments and manage the dental office calendar to optimize patient flow.
  • Verify patient insurance information and assist with insurance claims processing.
  • Maintain accurate patient records using eClinicalWorks software and ensure compliance with health information management protocols.
  • Handle phone inquiries, respond to patient questions, and provide information about services offered.
  • Process patient payments and maintain financial records in accordance with office policies.
  • Assist in maintaining a clean and organized reception area to enhance the patient experience.

Requirements
  • Prior experience in medical administrative support or a similar role.
  • Familiarity with dental terminology and health information management practices.
  • Proficiency in using phone systems and electronic health record systems.
  • Knowledge of Dentrix or similar electronic health record systems is highly desirable.


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