Dental Administrative Coordinator at Excel Dental in Escondido CA
1 week ago
Dedicated and organized dental receptionists are highly valued at Excel Dental, as they play a crucial role in ensuring the smooth operation of our dental practice. As the first point of contact for our patients, providing exceptional customer service while managing various administrative tasks is key to this role.
Responsibilities
- Greet patients warmly and manage the check-in/check-out process efficiently.
- Schedule appointments and manage the dental office calendar to optimize patient flow.
- Verify patient insurance information and assist with insurance claims processing.
- Maintain accurate patient records using eClinicalWorks software and ensure compliance with health information management protocols.
- Handle phone inquiries, respond to patient questions, and provide information about services offered.
- Process patient payments and maintain financial records in accordance with office policies.
- Assist in maintaining a clean and organized reception area to enhance the patient experience.
- Collaborate with dental staff to ensure effective communication regarding patient needs and treatment plans.
Requirements
- Prior experience in medical administrative support or a similar role is preferred.
- Familiarity with dental terminology, and health information management practices is advantageous.
- Proficiency in using phone systems and managing multiple lines effectively.
- Experience with medical office management practices, particularly within a dental setting, is a plus.
- Knowledge of Dentrix or similar electronic health record systems is highly desirable.
About Us
At Excel Dental, we strive to create a positive, warm environment for our patients every day. Our values-driven team seeks to provide the highest standard of general, cosmetic, and surgical dental care in a comfortable, friendly atmosphere. We offer a competitive salary of $21-$27 per hour and a comprehensive benefits package, including 401(k), employee discount, paid time off, and tuition assistance. If you're passionate about delivering quality dental care and growing your career, we encourage you to apply for this rewarding opportunity.
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