Front Desk Coordinator

3 weeks ago


Escondido, California, United States Excel Dental Full time

Excel Dental is committed to providing high-quality dental care to our patients in a friendly and comfortable environment. As a Front Desk Coordinator, you will play a vital role in ensuring the smooth operation of our practice.

About the Role

This position involves serving as the primary point of contact for our patients, providing exceptional customer service while handling various administrative tasks. The ideal candidate will have prior experience in medical administrative support or a similar role and be familiar with dental terminology and health information practices.

  • Efficiently handle patient check-in/check-out processes and manage calendars to optimize patient flow.
  • Verify patient insurance information and assist with claims processing.
  • Maintain accurate patient records using eClinicalWorks software and ensure compliance with health information protocols.
  • Respond to phone inquiries, address patient questions, and provide information about services offered.
  • Process patient payments and maintain financial records according to office policies.
Benefits
  • A salary range of $22.50 - $28.50 per hour, based on location and experience.
  • Paid time off, paid sick leave, and paid holidays.
  • Bonus opportunities and tuition assistance.


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