Receptionist - Medical Administrative Assistant

8 hours ago


Escondido, California, United States Excel Dental Full time
Responsibilities
  • Greet patients warmly and manage the check-in/check-out process efficiently.
  • Schedule appointments and manage the dental office calendar to optimize patient flow.
  • Verify patient insurance information and assist with insurance claims processing.
  • Maintain accurate patient records using eClinicalWorks software and ensure compliance with health information management protocols.
  • Handle phone inquiries, respond to patient questions, and provide information about services offered.
  • Process patient payments and maintain financial records in accordance with office policies.
  • Assist in maintaining a clean and organized reception area to enhance the patient experience.
  • Collaborate with dental staff to ensure effective communication regarding patient needs and treatment plans.


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