Customer Relations Specialist

2 weeks ago


Chattanooga, Tennessee, United States Sonic Automotive Full time
Company Overview

At Sonic Automotive, specifically at BMW of Chattanooga, we offer a dynamic environment where you can enhance your professional skills and advance your career. Our extensive network of over 100 dealerships prioritizes not just vehicle sales, but also your personal and professional growth.

Compensation: $50,000 - $90,000 annually

Position Summary

Key Responsibilities:
  • Engage with online inquiries in a professional and courteous manner.
  • Accurately input customer inquiry information into our CRM system.
  • Schedule sales appointments effectively.
  • Conduct phone surveys to evaluate customer preferences and service quality.
  • Utilize lead management tools efficiently.
  • Prepare and submit necessary reports and documentation promptly.
  • Maintain ethical standards, ensuring high levels of customer satisfaction and honesty in all interactions.
Candidate Requirements

Essential Qualifications:
  • Ability to perform essential duties effectively.
  • Knowledge, skills, and abilities necessary for the role.
  • Accommodations available for individuals with disabilities to fulfill essential functions.
  • Authorization to work in the USA is required for all applicants.
  • Commitment to safety in all job responsibilities.
  • Ability to pass pre-employment screenings, including background checks and drug tests.
Preferred Qualifications:
  • Experience in automotive sales is advantageous.
Additional Information

Your application details will be kept confidential in accordance with EEO guidelines.

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