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Client Relations Specialist
2 months ago
Position Overview:
The Customer Experience Associate is dedicated to ensuring an exceptional experience for all guests. This role is vital in maintaining high standards of service and satisfaction.
Key Responsibilities:
- Provide assistance to guests throughout their stay, ensuring their needs are met promptly and efficiently.
- Manage incoming calls and inquiries with professionalism and courtesy.
- Facilitate the check-in process, ensuring a smooth and welcoming arrival for guests.
Qualifications:
- Strong communication skills and a commitment to customer service excellence.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Experience in hospitality or related fields is preferred.
