Vehicle Service Consultant

1 week ago


Akron, Ohio, United States Infiniti of Akron Full time
Automotive Service Advisor

Overview:

We are seeking a committed Automotive Service Advisor to become a vital part of our team at Infiniti of Akron. In this position, you will play a key role in providing outstanding customer support and expert guidance to assist clients with their vehicle repair and maintenance requirements. If you possess a strong enthusiasm for automobiles and a desire to assist others, this role is an excellent fit for you.

Key Responsibilities:

  • Greet customers warmly and attentively address their vehicle concerns
  • Perform comprehensive vehicle evaluations to accurately determine repair and maintenance needs
  • Clearly communicate necessary services and their associated costs
  • Assist customers in scheduling appointments and prioritizing repairs
  • Work closely with technicians to ensure timely completion of services
  • Keep detailed records of customer interactions and transactions
  • Promptly resolve any customer issues to maintain high satisfaction levels

Qualifications:

  • Prior experience in automotive service or a related field
  • Exceptional communication and customer service abilities
  • Thorough understanding of automotive systems and repairs
  • Capability to accurately diagnose mechanical issues and provide suitable solutions
  • Skilled in using computerized systems for estimates and billing
  • Detail-oriented, organized, and able to manage multiple tasks effectively
  • A valid driver's license is required

Benefits:

  • Competitive salary package
  • Comprehensive health, dental, and vision insurance
  • 401(k) retirement savings plan
  • Generous paid time off and holidays
  • Opportunities for career advancement within the organization

About Us:

Infiniti of Akron is a prestigious automotive dealership located in Akron, Ohio. Known for our exceptional service and high-quality vehicles, we are committed to delivering an outstanding experience for both our customers and our team members. Our core values emphasize teamwork, integrity, and a relentless pursuit of excellence in all aspects of our operations.



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