Security Specialist I

2 weeks ago


Wheeling, West Virginia, United States WVU Medicine Full time

Welcome to an exciting opportunity with us. We are pleased that you are considering a position within our organization. To proceed with your application, please click the Apply button above and complete the application process in its entirety.

Below is essential information regarding this role:


Role Overview:

This position involves a variety of responsibilities aimed at assisting and providing information to patients, visitors, and staff. You will be tasked with enforcing hospital policies and procedures to ensure a safe and secure environment, supporting the overall Security Program.


Minimum Qualifications:

For Candidates Hired Prior to May 1, 2022:

  • Possession of a valid Driver's License, which must be maintained throughout employment.
  • Certification in HeartSaver First Aid must be obtained within 60 days of hire.
  • Successful completion of the WV DHHR Protected Services Record Check and WV CARES fingerprint-based criminal background check.

For Candidates Hired After May 1, 2022:

  • High School diploma or equivalent.
  • Possession of a valid Driver's License, which must be maintained throughout employment.
  • Certification in HeartSaver First Aid must be obtained within 60 days of hire.
  • Successful completion of the WV DHHR Protected Services Record Check and WV CARES fingerprint-based criminal background check.

Preferred Qualifications:

Experience:

  • Previous experience in the security field is advantageous.

Core Responsibilities:

The following duties outline the general nature of work performed in this role. This list is not exhaustive, and additional responsibilities may be assigned:

  • Engage in positive customer service interactions, assisting patients, visitors, and staff to facilitate smooth access to facilities in accordance with policies.
  • Maintain a visible presence at assigned locations, providing accurate information to all who request it.
  • Respond to inquiries from patients, visitors, and staff with care and courtesy.
  • Offer physical assistance, including wheelchair support and escort services.
  • Monitor traffic flow in parking areas, assisting with disabled vehicles and issuing parking permits as necessary.
  • Protect individuals and property by helping to prevent accidents, theft, and vandalism.
  • Conduct routine building rounds and patrols to ensure safety and security.
  • Make recommendations to enhance security measures and prevent incidents.
  • Document activities, incidents, and safety observations in a clear and factual manner.
  • Assist during emergency situations, including fire drills and other critical incidents.
  • Operate hospital vehicles safely and responsibly.
  • Perform vehicle inspections to ensure safety and compliance.

Physical Requirements:

The physical demands of this role include:

  • Ability to sit, stand, and walk for extended periods.
  • Capability to lift, push, or pull up to 80 pounds.
  • Tolerance for adverse environmental conditions during shifts.
  • Medical evaluations may be required to ensure fitness for duty.

Working Environment:

Employees may encounter various weather conditions while performing their duties.


Skills & Abilities:

Successful candidates will demonstrate:

  • Effective performance under stressful situations.
  • Strong decision-making skills.
  • Organizational abilities and attention to detail.
  • Proficient writing skills.
  • A collaborative team-oriented approach.
  • A caring and courteous demeanor.
  • Ability to maintain confidentiality and accurate documentation.
  • Clear communication skills to respond logically to various situations.

Additional Information:

This position is classified as Non-Exempt. We are proud to be an Equal Opportunity employer, valuing diversity within our workforce and inviting applications from all qualified individuals.



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