Medical Office Coordinator

6 days ago


Oak Park, Illinois, United States Affiliated Oncologists Full time
About the Role

Affiliated Oncologists is seeking a highly skilled Patient Services Coordinator to join our team. As a key member of our clinical support staff, you will play a vital role in ensuring the smooth operation of our oncology practice.

Key Responsibilities
  • Front Desk Operations: Greet patients and visitors in a prompt, courteous, and professional manner, checking them in and informing clinical staff of their arrival.
  • Patient Registration: Collect and verify patient information, including demographics and insurance details, and update our systems accordingly.
  • Scheduling and Coordination: Schedule appointments, manage patient flow, and communicate with clinical staff to ensure seamless care delivery.
  • Administrative Support: Provide general administrative support, including filing charts and forms, maintaining a clean and organized lobby area, and ordering office supplies.
  • Communication and Customer Service: Respond to patient inquiries, resolve issues, and provide exceptional customer service to ensure patient satisfaction.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Some receptionist or office experience preferred.
  • Skills: Proficiency with computer systems, Microsoft Office (Outlook, Word, Excel), and ability to learn our practice management system.
  • Personal Qualities: Adaptability, work commitment, and a commitment to quality are essential for success in this role.


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