Public Sector ERP Implementation Leader

2 weeks ago

Chicago, Illinois, United States Crowe Global Full time
Your Career Journey at Crowe Begins Here:

At Crowe, you are empowered to provide innovative solutions to the intricate challenges faced by today's businesses. Our team of accounting, consulting, and technology experts is renowned for their profound knowledge and comprehension of complex process frameworks and enabling technologies. We are dedicated to delivering measurable outcomes that assist clients in enhancing their business value. Our emphasis on cutting-edge technology solutions, coupled with our commitment to fostering internal career advancement and exceptional client satisfaction, has established Crowe as a consistently recognized "Best Place to Work." We are proud of our enduring legacy and continuous growth. Join us on this journey

Position Overview:

Crowe's Microsoft Dynamics 365 Public Sector ERP practice is dedicated to aiding transportation authorities, municipalities, utilities, and various public sector entities in enhancing their operational performance and efficiency. By deploying Microsoft Dynamics 365 for Finance and Operations, our public sector specialists address critical challenges in financial management, operational effectiveness, and information technology.

Crowe is actively seeking a skilled Public Sector ERP Implementation Leader to oversee and manage the execution of public sector ERP projects.

Key Responsibilities:
  • Plan and oversee client projects (multi-year, fixed fee engagements).
  • Manage multiple implementation projects concurrently.
  • Establish and maintain clear expectations with both Crowe team members and clients.
  • Oversee detailed project activities to ensure timely and budget-compliant delivery, adhering to our ERP implementation methodology.
  • Monitor and manage project budgets, including actuals and client billings.
  • Build and maintain strong client relationships, managing communication and expectations throughout the project lifecycle.
  • Facilitate the definition of client business requirements and the configuration of the Dynamics ERP solution, including any necessary customizations.
  • Coordinate the technical team for all technical architecture and development-related tasks.
  • Oversee the validation of the new ERP solution.
  • Manage end-user training initiatives.
  • Lead and coordinate cutover planning and preparation.
  • Supervise post-implementation support activities.
  • Mentor and develop both functional and technical resources throughout the ERP implementation process.
  • Schedule and coordinate project resources effectively.
  • Anticipate travel requirements averaging 30-50%.
Qualifications:
  • Prior consulting experience is essential.
  • Demonstrated project management expertise (scope, quality, costs, staffing, risk management, etc.).
  • Minimum of 3 years managing ERP implementations (valued between $1M - $2M).
  • At least 2 years of experience in delivering public sector ERP projects (state and/or local government).
  • Exceptional attention to detail.
  • Strong organizational capabilities and adaptability.
  • Proactive and effective communication skills (both verbal and written).
  • Solid experience in managing fixed fee projects.
  • Experience collaborating with technical teams on installation, custom development, and other technical activities necessary for successful large-scale ERP project delivery.
  • Experience in team building and staff development.
  • Proficient in Microsoft Office Suite, including Word, Excel, Project, and Visio.
  • Project Management Professional (PMP) Certification is a plus.
  • Familiarity with financial, operational, and HR processes is advantageous, including:
    • General Ledger, Financial Reporting
    • Budgeting
    • Procurement
    • Accounts Payable, Cash Management
    • Projects and Grants
    • Accounts Receivable
    • Fixed Assets
    • Inventory, Enterprise Asset Management, Work Orders
    • Human Resources, Payroll
  • A BS Degree is preferred.


We expect our candidates to embody Crowe's core values of Care, Trust, Courage, and Stewardship. These principles define our identity and guide our actions with integrity and ethics at all times.

The compensation range for this role reflects a variety of factors considered in making salary decisions, including skill sets, experience, training, licensure, certifications, and organizational needs.

Our Benefits:

At Crowe, we recognize that exceptional people are the foundation of a great firm. We value our employees and provide a comprehensive benefits package. Discover what a career at Crowe can offer you.

Opportunities for Growth:

We are committed to nurturing your talent within an inclusive culture that values diversity. You will have regular meetings with your Career Coach to guide you in achieving your career aspirations.

About Crowe:

Crowe is among the largest public accounting, consulting, and technology firms in the United States. We leverage our extensive industry expertise to provide audit services to both public and private entities while assisting clients in achieving their goals through tax, advisory, risk, and performance services. Crowe is recognized as one of the country's top workplaces and serves clients globally as an independent member of Crowe Global, one of the largest global accounting networks, comprising over 200 independent firms in more than 130 countries.

Crowe LLP is an equal opportunity employer, committed to a diverse and inclusive workplace. We prohibit discrimination and harassment of any kind, ensuring equal employment opportunities for all employees and applicants.

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