Logistics Operations Coordinator for Technical Services

2 weeks ago


Waltham Massachusetts, United States Dynatrace Full time

Job Overview
The Logistics Operations Coordinator for Technical Services plays a crucial role in managing the daily functions of shipping and receiving, alongside various logistical responsibilities related to facility relocations and ensuring precise asset inventory management.


Key Responsibilities


1. Supervise all shipping and receiving processes, which include the receipt and distribution of laptops and hardware, as well as maintaining comprehensive documentation for all incoming and outgoing equipment on a global scale.

2. Take ownership of tracking returned equipment and coordinate all return logistics effectively.

3. Oversee the packing and shipping procedures for international equipment, utilizing carriers such as FedEx, USPS, and UPS as necessary.

4. Collaborate closely with the Technical Services team to uphold departmental schedules and ensure timely fulfillment of commitments.

5. Manage the inventory of computer equipment across all locations and handle procurement to sustain appropriate stock levels.

6. Assist in the implementation of barcode scanning and tracking systems across all sites, integrating with the IT Service Management (ITSM) system.

7. Maintain relationships with shipping vendors and address any troubleshooting inquiries.

8. Generate comprehensive reports on shipping activities, including monthly costs associated with shipping and receiving, while identifying potential cost-saving opportunities.



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