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Administrative Coordinator
2 months ago
Job Summary:
The School of Engineering at Tufts University seeks a highly skilled Administrative Coordinator to provide advanced administrative support and coordinate operations for the department. As a key member of the team, you will serve as a primary resource for students, faculty, staff, and other constituents, handling confidential situations, resolving problems, and providing exceptional customer service.
Key Responsibilities:
- Provide advanced administrative support, including coordinating operations, handling confidential situations, and resolving problems.
- Serve as a highly visible resource for internal and external constituents, explaining and enforcing department policies and procedures.
- Research and resolve escalated problems or concerns, and communicate on behalf of direct managers.
- Work with the marketing and communications team on communications projects and materials.
- Produce and edit complex documents, reports, spreadsheets, and other materials for presentations.
- Respond to routine correspondence, prepare meeting agendas and minutes, and coordinate multiple calendars.
- Schedule complex meetings and logistics that may include external groups or constituents.
- Oversee daily operations of the department or business unit, evaluating workflow, productivity, and customer service.
- Oversee services from university departments to ensure technology, facilities, procurement, and other needs are met.
- Oversee databases and file systems, manipulating and auditing data or requesting data from other sources for reports and analysis.
- Coordinate plans and logistics for projects and larger-scale events, handling marketing and publicity, communication with speakers, and coordination of venue.
- Track project timelines and deliverables, monitor and track expenditures, research and resolve problems, prepare reports, and assist with assigned projections.
- Train new support staff, students, and temporary help, providing direction, guidance, and feedback on work performance.
Requirements:
- High school diploma or equivalent and 5+ years of related experience.
- Advanced knowledge of Microsoft Office suite.
- Ability to monitor financial transactions.
- Strong organizational and interpersonal skills.
- College degree may serve as a substitute for some years of experience.