Technical Services Logistics Coordinator

3 weeks ago

Waltham, United States Dynatrace Full time
Job DescriptionJob DescriptionCompany Description

Dynatrace is the world leader in providing Application Performance Monitoring software. Some companies claim leadership, Dynatrace proves it. We’re redefining the rules of performance, with a focus on what it takes for companies to succeed in today’s digital economy. Being a trailblazer is hard work and we need dedicated team players that will work to ensure Dynatrace remains #1 in the market.

 

Job Description

The Technical Services Logistic Coordinator is responsible for overseeing the day-to-day operations of the shipping/receiving as well as additional logistic duties for facility moves and ensuring asset inventory management accuracy.

DUTIES

  • Oversee shipping and receiving activities, including laptop/hardware receipt and delivery as well as management of asset documentation for all incoming/outgoing equipment globally.
  • Maintains ownership of tracking returning equipment and responsible for the coordination of all returns.
  • Manages international outgoing and incoming equipment packing and shipping process, incorporating FedEx, USPS, and UPS where required.
  • Works closely with Technical Services to maintain department schedule to ensure commitments are met on time.
  • Manages the inventory of computer equipment for all locations and handles purchasing to maintain proper stocking levels.
  • Assists with barcode scanning input and tracking systems for all locations to ITSM system.
  • Handles all shipping vendor relations and troubleshooting calls.
  • Generate reports on shipping, including monthly shipping/receiving costs and identifies potential saving opportunities.
Qualifications

Minimum Qualifications

  • Knowledge of international logistics and experience with properly completing necessary documentation for customs globally.
  • Knowledge of current postal regulations.
  • Good communication and analytical skills; ability to pay attention to details.
  • Excellent judgment and problem-solving skills.
  • Strong verbal and written communication skills.
  • Ability to effectively present information in one‑on‑one and small group situations to employees, vendors, and others involved in the service delivery function.
  • Professional demeanor in dealing with vendors and employees.
  • Flexibility and ability to work as a team player. Ability to work successfully in a fast-paced environment.


Additional Information

DOE, annual salary is $90k - $110K plus Health, Dental, Life, STD, LTD, 401k, PTO. Total compensation may vary depending on candidate experience, education and location.

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.  If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.

 

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