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Logistics Operations Manager
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Logistics Operations Manager to oversee and manage the daily operations of our loading dock located in a busy urban area. The ideal candidate will have prior experience in logistics, warehouse management, or loading dock operations, with strong leadership and organizational skills.
Key Responsibilities:
- Oversee Daily Operations: Manage and coordinate the daily activities of the loading dock, ensuring timely and efficient loading and unloading of deliveries.
- Staff Supervision: Lead and supervise the loading dock team, including scheduling, training, and performance management to maintain a high level of productivity and safety.
- Safety Compliance: Ensure all safety protocols and procedures are strictly followed, maintaining a clean and hazard-free work environment.
- Coordination with Vendors: Communicate and coordinate with vendors, delivery drivers, and other external partners to streamline operations and resolve any issues.
- Inventory Management: Oversee the tracking and management of incoming and outgoing shipments, ensuring accurate inventory records.
- Problem Solving: Address any operational challenges or delays promptly, working to resolve issues in a timely and effective manner.
- Customer Service: Maintain positive relationships with tenants, customers, and partners, ensuring a high level of service and satisfaction.
Requirements:
- Experience: Previous experience in a logistics, warehouse, or loading dock management role is recommended.
- Leadership Skills: Proven ability to lead a team effectively, with strong organizational and multitasking abilities.
- Communication: Excellent verbal and written communication skills, with the ability to interact professionally with vendors, tenants, and team members.
- Safety Knowledge: A strong understanding of safety regulations and best practices in a loading dock or warehouse environment.
- Physical Requirements: Ability to lift and move heavy objects, stand for extended periods, and work in varying weather conditions.