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Front Office Coordinator

2 months ago

San Francisco, California, United States Chadwick School Full time
Job Summary

We are seeking a highly organized and customer-focused Front Office Assistant to join our team at Chadwick School. As an ambassador of our school values, you will provide exceptional support to our community, handle busy phone and foot traffic, and maintain a positive and inviting atmosphere.

Key Responsibilities
  • Understand and communicate campus procedures to students, parents, and staff.
  • Provide additional support for high-seasonal activities and events.
  • Maintain high-quality customer follow-up and execute service recovery when needed.
  • Receive, track, and sort packages and mail, and coordinate package shipping.
  • Assist the Business and Development office with incoming payments and order supplies for the school.
  • Manage and update profile changes in Vercross, provide backup for Master Calendar entries, and maintain faculty/staff mailboxes and lounge supplies.
  • Coordinate with facilities for campus emergencies and provide backup for transportation coordination.
  • Complete miscellaneous projects as assigned.
Requirements
  • Bachelor's degree preferred.
  • Proficient in Microsoft Office and Google applications.
  • Excellent customer service skills, professional demeanor, and strong teamwork abilities.
  • Well-developed organizational and interpersonal skills, with the ability to manage multiple tasks and projects concurrently.
  • Excellent oral and written communication skills and interpersonal abilities.
Work Environment

This role requires the ability to lift and carry up to 25 pounds, use office equipment, and sit for extended periods. The work environment is moderate, with occasional exposure to weather conditions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.