Medical Front Office Coordinator

2 days ago

San Francisco, California, United States Pacific Skin and Cosmetic Dermatology San Francisco and Corte Ma Full time
Job Opportunity

Pacific Skin and Cosmetic Dermatology San Francisco and Corte Madera is seeking a highly skilled and customer-focused Medical Front Office Coordinator to join our team.

Key Responsibilities:

  • Manage patient schedules, ensuring efficient and effective use of time.
  • Provide exceptional patient experience through friendly and professional interactions.
  • Answer phone calls in a timely and courteous manner.
  • Convert inquiries into booked appointments and services.
  • Document patient information and messages accurately.
  • Address patient concerns and provide information in a clear and concise manner.
  • Collect and verify patient insurance information and copays.
  • Confirm patient insurance authorizations and referrals.
  • Discuss products and services with enthusiasm and confidence.
  • Coordinate with vendors and representatives.
  • Ensure smooth patient flow from front to back office.
  • Maintain a clean and organized office environment.

Requirements:

  • Bachelor's degree or two years of high-level customer service experience.
  • Desire for at least one year of related medical office experience.
  • Medical insurance and terminology knowledge.
  • Proficiency in Microsoft Office, web-based email, and spreadsheet programs.
  • Excellent communication and problem-solving skills.
  • Responsible money handling practices.
  • Strong time management and prioritization skills.

Compensation and Benefits:

  • Competitive hourly rate ($22-$25 DOE).
  • Quarterly team bonus.
  • Medical, vision, and dental benefits after 90 days.
  • 401k.
  • PTO.
  • Complimentary and discounted services after training period.

Work Schedule:

Full-time position, 40 hours a week, with some Saturdays.

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