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Customer Support Advocate

2 months ago

Kirkland, Washington, United States Relief Factor Full time

Customer Experience Specialist at Relief Factor

Relief Factor is a wellness organization committed to enhancing the well-being of individuals through natural and safe solutions. As a Customer Experience Specialist, you will play a vital role in delivering outstanding customer support by addressing inquiries and resolving issues through various communication channels.

Key Responsibilities:

  • Maintain a consistent work schedule during operational hours
  • Handle a significant volume of customer interactions via calls and emails
  • Establish new customer profiles and suggest suitable products
  • Facilitate order processing and respond to customer inquiries

Qualifications:

  • Residency in designated states
  • Experience in a call center environment is advantageous
  • Proficient in sales and customer service
  • Exceptional communication and problem-solving skills
  • Collaborative team player with a focus on achieving results
  • Ability to quickly adapt to new technologies and systems

We provide a competitive compensation package starting at $20 per hour, along with comprehensive benefits including fully covered Medical/Dental/Vision, 401(k) matching, paid time off, and additional perks. You will also receive the necessary equipment to facilitate your work.

Become an integral part of our mission to positively impact lives.