Office Support Specialist
2 weeks ago
Position:
Administrative Clerk (BPA1)
Company:
SPS Consulting, LLC
Location:
Tucson, AZ
Schedule:
M - F | 3:00 PM - 12:00 AM
Position Overview:
Under the direct supervision of a Supervisor, the Administrative Clerk (BPA1) is responsible for executing various clerical and repetitive manual tasks in Book Print, Card Print, Quality Control, and Mail Out operations, along with additional miscellaneous duties to support travel document personalization processes.
The Administrative Clerk (BPA1) develops a foundational understanding of the current travel document issuance software and computer operating systems, which includes retrieving individual application data, upgrading applications to expedite processing, data entry, and generating mailing labels.
Key Responsibilities:
Book/Card Print:
- Maintain control and accountability of passport books and cards.
- Review application details and printed passport materials for accuracy and quality.
- Remove or reject applications and printed materials with discrepancies.
- Verify individual book/card usage reports.
- Complete and maintain Batch Tracking sheets or other relevant reports.
- Prioritize workload, including expedited passports and regular batches.
- Operate and care for computer equipment, including passport printers.
Quality Control:
- Validate data on passports using optical character recognition technology.
- Write data onto the passport-integrated chip using chip writer/reader.
- Assess the quality of passports for acceptability.
- Perform data entry functions and verify data accuracy on computer screens.
- Print appropriate passport endorsements as required.
- Generate address labels and affix them to mailing envelopes, placing sealed envelopes into postal trays for dispatch.
- Conduct all aspects of mail-out operations, including the operation of automated postal machines.
Qualifications:
- High School diploma or equivalent, with a minimum of 2 years of office experience required.
- U.S. Citizenship is mandatory.
- Ability to successfully complete a Background Investigation.
- Capability to obtain and maintain a Government Agency Moderate Risk Public Trust security clearance.
- Ability to lift and carry up to 35 pounds.
Skills and Experience:
- Basic personal computer proficiency.
- Ability to perform repetitive tasks such as lifting, standing, sitting, reaching, twisting, sealing envelopes, filing, and reading.
- Proven ability to communicate effectively and professionally.
- Must be capable of operating personalization-printing equipment, conducting Quality Control checks on printed passports, and adhering to a pre-set document sequencing pattern.
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