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Office Support Specialist
2 months ago
Position:
Administrative Clerk (BPA1)
Company:
SPS Consulting, LLC
Location:
Tucson, AZ
Schedule:
M - F | 3:00 PM - 12:00 AM
Position Overview:
Under the guidance of a Supervisor, the Administrative Clerk (BPA1) engages in a variety of clerical and repetitive manual tasks within Book Print, Card Print, Quality Control, and Mail Out operations, along with additional duties to support travel document personalization activities.
The Administrative Clerk (BPA1) develops a foundational understanding of the current travel document issuance software and computer systems, which includes retrieving individual application details, updating applications to accelerate processing, data entry, and generating mailing labels.
Key Responsibilities:
Book/Card Print:
- Maintain oversight and accountability for passport books and cards.
- Review application data and printed passport materials for accuracy and quality.
- Identify and reject applications and passport items with discrepancies.
- Verify individual book/card usage documentation.
- Complete and manage Batch Tracking sheets or similar reports.
- Prioritize tasks effectively (e.g., expedited passports and regular batches).
- Operate and maintain computer equipment, including passport printers.
Quality Control:
- Validate data on passports using optical character recognition technology.
- Encode data onto the passport's integrated chip using specialized equipment.
- Assess the quality of passports for acceptability.
- Execute data entry tasks and utilize computer displays to confirm data accuracy.
- Print appropriate passport endorsements as necessary.
- Create address labels and affix them to mailing envelopes, ensuring proper dispatch.
- Manage all facets of mail-out operations, including the use of automated postal systems.
Qualifications:
- High School diploma or equivalent, with a minimum of 2 years of office experience required.
- U.S. Citizenship is mandatory.
- Ability to successfully complete a Background Investigation.
- Capability to obtain and maintain a Government Agency Moderate Risk Public Trust security clearance.
- Must be able to lift and carry up to 35 pounds.
Skills and Experience:
- Proficient personal computer skills.
- Ability to perform repetitive tasks, including lifting, standing, sitting, reaching, twisting, sealing envelopes, filing, and reading.
- Demonstrated capacity to communicate effectively and professionally.
- Must be adept at operating personalization-printing equipment, conducting Quality Control assessments of printed passports, and adhering to established document sequencing protocols.
