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Office Support Specialist
2 months ago
Job Title: Administrative Assistant I
Status: [full/part time]
Exemption Status: Non-exempt
Salary Grade: 23
Department/Location: Diocese of Tucson Catholic Cemeteries
Primary Function: Under the supervision of the business manager or designated manager, the role is accountable for delivering clerical and administrative assistance while executing various essential functions within a Cemetery. The employee is expected to embody the principles of the Gospel and Catholic Teaching in both professional and personal conduct, adhering to the call of faith.
Essential Duties and Responsibilities:
- Uphold and promote the distinctive Catholic Mission of the Diocese by communicating, acting, and guiding in alignment with the doctrines of the Roman Catholic Church.
- Demonstrate a commitment to Gospel values through active participation in a faith community and an openness to personal spiritual growth; aim to exemplify the teachings of Jesus through behavior and demeanor.
- Support the mission of the Catholic Cemetery through dedicated service.
- Collaborate positively and professionally with all staff and those served.
- Assist with Human Resources and Payroll functions, ensuring adherence to policies and maintaining necessary documentation.
- Provide fundamental accounting assistance, including invoice coding, data entry, and processing customer payments.
- Develop and manage documents and files that fulfill the administrative requirements of cemetery operations.
- Ensure confidentiality regarding all transactions and information related to cemetery records.
- Record, monitor, and confirm the resolution of escalated customer service inquiries.
- Organize meetings as needed; aid in the planning and execution of Cemetery Community events.
- Procure office and kitchen supplies as necessary.
- Engage in special events hosted at the cemetery, such as Memorial Day Mass and All Souls Day Mass, with responsibilities assigned by management prior to the event.
- Carry out additional tasks as directed by Management.
Required Activities: Walking, sitting, standing, bending, reaching, communicating, listening, carrying, and typing. Must be able to withstand exposure to varying temperatures during tasks on cemetery grounds.
Basic Qualifications:
- Strong attention to detail and organizational skills.
- Ability to manage multiple tasks simultaneously while maintaining a sense of urgency.
- Exceptional follow-up skills are crucial.
- Excellent communication skills, both written and verbal.
- Capacity to maintain confidentiality regarding records and services.
- Project management capabilities and the ability to oversee multiple projects concurrently.
- Ability to work with minimal supervision.
- Professional demeanor, appearance, and attire are required.
- High School Diploma.
- 3-5 years of relevant experience encompassing administrative duties, tracking, basic bookkeeping, and customer service.
- Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
- Familiarity with various management software platforms is advantageous.
- Bilingual (Spanish, English) preferred.