Family Support Specialist I
2 weeks ago
About Us
Pacific Clinics stands as California's foremost community-oriented nonprofit organization dedicated to delivering behavioral and mental health services. Our diverse team of professionals is committed to fostering hope and unlocking the potential of individuals and families through culturally attuned, trauma-informed, and evidence-based practices.
Our Clientele
We cater to a wide demographic, including children, transitional age youth, families, adults, and seniors. Our comprehensive suite of services encompasses mental and behavioral health support, foster care, social services, housing assistance, and educational programs for those eligible for Medi-Cal across numerous counties in California.
Benefits We Provide
- Competitive compensation for this role can reach up to $ per hour, varying based on qualifications, skills, experience, and location.
- Comprehensive Medical, Dental & Vision benefits, retirement plans, Flexible Spending Accounts, Employee Assistance Programs, and more.
- Opportunities for employee engagement and advocacy to promote our justice, equity, diversity, and inclusion initiatives throughout our organization and the communities we serve.
Program Overview:
Program Type: Katie A
Population Served: -
The Katie A Intensive Services Program is a specialized, cross-system mental health initiative that assists children, adolescents, young adults, and their families in achieving their personal goals through a family-centered approach.
POSITION SUMMARY
Work Schedule: Monday-Friday, with flexible hours based on program needs.
This role operates within the agency's vision and mission, providing support and coaching to caregivers while offering a parental perspective in various contexts. The position aims to foster a shared understanding among individuals and groups, adhering to the agency's service philosophy. Utilizing both personal and professional experiences, the Family Partner I will instill hope for a brighter future, demonstrate unconditional acceptance, and assist in problem-solving. This role also promotes family-friendly practices by incorporating parental insights into routine operations and program development.
KEY RESPONSIBILITIES
- Leverage personal and professional experiences to offer peer support to parents and caregivers as needed.
- Educate parents and caregivers about the agency's services and procedures, including the Family Partner I role.
- Engage in various support services for families, including events and recognition activities.
- Guide families in decision-making and planning tailored to their needs, empowering them to direct their treatment.
- Collaborate in Child and Family Team (CFT) meetings to ensure families have access, voice, and choice in the process.
- Identify community resources for internal teams.
- Serve as a consultant to enhance mutual understanding between families and service providers.
- Provide culturally sensitive, non-judgmental support to parents and caregivers.
- Assist families in establishing and reconnecting with their natural support systems.
- Model effective coping strategies for parents and caregivers.
- Contribute a caregiver's perspective within agency support structures.
- Aid in the design and delivery of training focused on the parental perspective.
- Employ conflict resolution skills as necessary.
- Engage in ongoing learning related to youth and family engagement.
- Effectively manage scheduling to accommodate multiple families and meetings.
- Maintain accurate and timely documentation in line with agency standards.
- Hold staff accountable to service delivery principles regarding family voice, choice, access, and process.
- Participate in service improvement initiatives.
- Attend program and system meetings as required.
- Perform additional responsibilities as assigned to meet departmental needs.
REQUIRED QUALIFICATIONS
To excel in this role, candidates must fulfill the essential duties satisfactorily. The following qualifications are necessary:
- High School diploma or GED.
- Ability to articulate the experiences of a parent or caregiver of a child with complex needs.
- Minimum of years of experience as a parent or caregiver of a child with special needs.
ADDITIONAL REQUIREMENTS
- Completion of therapeutic crisis intervention and agency training.
PREFERRED QUALIFICATIONS
- Some college education is preferred.
DESIRABLE QUALIFICATIONS
- Proficiency in another language is highly desirable.
Equal Opportunity Employer
We consider qualified applicants with criminal histories in accordance with applicable laws and regulations.
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