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Member Services Support Specialist I
2 months ago
The Member Services Support Specialist I plays a crucial role in ensuring the effective delivery of services to our members. This position involves completing a comprehensive training program focused on member services and acquiring in-depth knowledge of managed care programs.
Key Responsibilities- Successfully complete the Member Services training curriculum.
- Develop a strong understanding of Medi-Cal and Personal Assistance Services Council (PASC) managed care.
- Provide exceptional support and assistance to members, addressing their inquiries and concerns.
- Collaborate with team members to enhance service delivery and member satisfaction.
The ideal candidate will possess a high school diploma and demonstrate a commitment to learning and growth within the healthcare sector. Strong communication skills and a customer-focused mindset are essential for success in this role.
