Client Relations Specialist

2 weeks ago


Tupelo, Mississippi, United States Tupeloww Full time

Location: Tupelo, MS, USA

Compensation: Competitive

Employment Type: Full Time

We offer a comprehensive benefits package that includes:

  • Medical, Dental, and Vision Insurance
  • Disability Coverage
  • Paid Time Off (PTO)
  • Paid Holidays
  • Weekly Pay via Direct Deposit
  • Employee Rewards Program

Position Overview:

Tupeloww is actively seeking a dedicated Customer Experience Associate to manage both incoming and outgoing communications, aimed at enhancing customer satisfaction and driving sales. This entry-level role offers a competitive salary and a vibrant work environment.

Daily Responsibilities:

This office-based position operates on a 10-hour shift, four days a week, allowing for extended weekends. As a Customer Experience Associate, your primary responsibility will be to deliver outstanding service to our customers. Your energetic personality and positive outlook will be key assets in this role.

You will utilize your in-depth knowledge of our products and services to confidently address inquiries, resolve issues, and provide support. Your ability to multitask will be essential during busy periods, and you will leverage your creativity to generate new business opportunities using our customer relationship management (CRM) software during quieter times.

About Tupeloww:

With numerous locations nationwide and a reputation for excellence, Tupeloww is committed to providing the highest quality products and services. Our mission is to deliver exceptional value to our customers through superior service and innovative solutions.

Our team is composed of skilled professionals who prioritize quality and innovation. We believe our employees are our greatest asset, and we strive to create a supportive and inclusive work environment.

Ideal Candidate Profile:

  • People-Oriented: Enjoys engaging with diverse individuals.
  • Effective Communicator: Clearly conveys information in both verbal and written formats.
  • Adaptable: Thrives in a dynamic work setting.
  • Friendly: Builds genuine connections with clients.
  • Organized: Manages multiple tasks efficiently without compromising service quality.

Qualifications:

  • Minimum of 1 year of experience in customer service.
  • Familiarity with customer relationship management (CRM) systems.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.).

If you possess these qualifications, we encourage you to consider this opportunity.



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