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Client Account Coordinator

2 months ago

Tupelo, Mississippi, United States Suburban Propane Full time

Overview

We are seeking a Client Account Coordinator to play a crucial role in delivering exceptional customer service, enhancing customer loyalty, and driving new customer engagement. In this position, you will be tasked with executing comprehensive administrative and operational duties, ensuring the utmost level of customer satisfaction, quality, efficiency, and precision in all activities.

Responsibilities


• Deliver outstanding customer account management by accurately establishing and maintaining account records and information

• Oversee and manage Accounts Receivable, Collections, and Accounts Payable processes and operations

• Conduct administrative tasks, data entry, reporting, and reconciliation related to asset and inventory management and procurement

• Collaborate with the Customer Service Center (CSC), regional, and corporate teams to guarantee high standards of customer service and achieve operational efficiencies

• Assist with route forecasting, maintenance, and the scheduling of daily service operations, installations, and repairs

Why join the Suburban Propane team? We prioritize the physical, mental, and financial wellbeing of our employees, offering competitive compensation along with an exceptional benefits package that includes:

Medical, dental, and vision coverage (eligibility after just 30 days of employment) Paid time off that increases with tenure A 401(k) plan with company matching and immediate vesting Comprehensive training for new employees and numerous opportunities for ongoing learning and career advancement Disability and life insurance options Employee recognition initiatives Generous tuition assistance programs Discounts on propane, and more

Qualifications


• At least 2 years of experience in a customer service or accounting capacity

• High School diploma or GED preferred

• Proficient computer skills, including Microsoft Office, data entry, and the ability to generate and analyze reports

• Capable of managing multiple tasks and prioritizing responsibilities in a collaborative environment

As part of our pre-employment hiring process, background checks and drug screenings will be conducted. Applications will be accepted until the position is filled.

Suburban Propane Partners, L.P. is a nationwide marketer and distributor of a diverse range of products to meet our customers' energy needs, specializing in heating oil and refined fuels, as well as the marketing of propane, natural gas, and electricity in deregulated markets. With a workforce of over 3,000 employees and as the 3rd largest propane retailer in the country, we operate in 42 states, providing prompt and reliable service to over one million residential, commercial, industrial, and agricultural clients. We are dedicated to promoting the growth and innovation of propane as a sustainable energy source and investing in the next generation of cleaner and lower carbon renewable energy solutions.

Join us as we expand our national presence and make significant strides toward a sustainable, clean energy future.

At Suburban Propane, we recognize that our strength lies in our diverse and inclusive team of employees who contribute positively to the communities we serve across the nation every day. All applicants for employment will be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.