Current jobs related to Client Relations Specialist - Tupelo, Mississippi - Renasant

  • Client Relations Manager

    2 weeks ago

    Tupelo, Mississippi, United States Ageless Mens Health Full time

    Job OpportunityWe are seeking a skilled Client Relations Manager to join our team at Ageless Women's Health. As a key member of our organization, you will be responsible for fostering strong relationships with our patients and driving the growth of our clinic.Key Responsibilities:Develop and maintain successful client relationshipsProvide exceptional...

  • Treasury Management Client Service Specialist

    2 weeks ago

    Tupelo, Mississippi, United States Cadence Bank Full time

    About the RoleThe Client Support Partner role is a key position within our Treasury Management team, responsible for providing exceptional sales and support to high-profile internal clients.This role requires a high level of customer service and satisfaction, with a strong focus on building and maintaining effective relationships.Key ResponsibilitiesAssist...

  • Support Specialist

    2 weeks ago

    Tupelo, Mississippi, United States Brandi's Hope Community Services Full time

    Job OverviewBrandi's Hope Community Services is seeking a dedicated and compassionate Support Specialist to join our team. As a Support Specialist, you will play a vital role in providing daily support to individuals with intellectual and developmental disabilities, promoting their independence, and enhancing their overall quality of life.Key...

  • Quality Assurance Specialist

    2 weeks ago

    Tupelo, Mississippi, United States Insight Global Full time

    Job Title: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at Insight Global. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and services.Key Responsibilities:Develop and implement quality assurance programs and systemsAnalyze data to identify...

  • Home Health Care Specialist

    2 weeks ago

    Tupelo, Mississippi, United States A Caring Hand at Home Full time

    Job DescriptionA Caring Hand at Home is seeking a dedicated individual to provide vital support and daily companionship to our elderly clients as a Caregiver - Home Health Specialist. This role involves assisting clients with tasks such as meal prep, housekeeping, bathing, and dressing, as well as running errands and providing warm companionship.As a...

  • Donor Recruitment Specialist

    2 weeks ago

    Tupelo, Mississippi, United States MRINetwork Jobs Full time

    Job SummaryWe are seeking a highly motivated and experienced Donor Recruitment Specialist to join our team at MRINetwork Jobs. The successful candidate will be responsible for attracting and retaining plasma donors through effective marketing, outreach, and community engagement.Key ResponsibilitiesCultivate and nurture existing plasma donors to increase...

  • IT Support Specialist I

    7 days ago

    Tupelo, Mississippi, United States Leggett & Platt Incorporated Full time

    Job Title: IT Support Specialist IAbout the Role:We are seeking an IT Support Specialist I to join our Corporate IT team at Leggett & Platt Incorporated. As an IT Support Specialist I, you will be responsible for providing technical support to our internal customers, troubleshooting and resolving technical issues, and collaborating with our IT teams to...

  • Caregiver Specialist

    2 weeks ago

    Tupelo, Mississippi, United States VITALITY Senior Living Full time

    Personal Care SpecialistAbout the Role:We are seeking a compassionate and dedicated Personal Care Specialist to join our team at Vitality Living. As a Personal Care Specialist, you will play a vital role in providing exceptional care and support to our residents, ensuring their physical, emotional, and social needs are met.Responsibilities:Assist residents...

  • Geriatric Care Specialist

    4 weeks ago

    Tupelo, Mississippi, United States TruHealth Full time

    Job Title: Geriatric Care SpecialistWe are seeking an experienced Geriatric Care Specialist to join our team at TruHealth. As a Geriatric Care Specialist, you will be responsible for providing high-quality, patient-centered care to our geriatric patients in long-term care settings.Key Responsibilities:Assess patients' medical and mental health needs and...

  • Caregiver Specialist

    1 week ago

    Tupelo, Mississippi, United States VITALITY Senior Living Full time

    Personal Care Specialist Opportunity at Vitality Senior LivingAt Vitality Senior Living, we're dedicated to creating a vibrant community where our residents, families, and team members thrive. As a Personal Care Specialist, you'll play a vital role in delivering exceptional care and support to our residents.Key Responsibilities:Assist residents with daily...

  • Software Development Specialist

    4 days ago

    Tupelo, Mississippi, United States Cadence Bank Full time

    Job Title: Software Development SpecialistJob Summary:Cadence Bank is seeking a skilled Software Development Specialist to support the organization's various business units by creating efficiencies and automating manual processes through the development of new software solutions and the maintenance of existing ones.Key Responsibilities:Design and implement...

  • Quality Assurance Specialist

    4 days ago

    Tupelo, Mississippi, United States General Atomics and Affiliated Companies Full time

    At General Atomics and Affiliated Companies, we are seeking a highly skilled Quality Assurance Specialist to join our Electromagnetic Systems (EMS) Group. The EMS Group focuses on the military and commercial applications of advanced electromagnetic technologies, including power generation and distribution, magnetic levitation, laser and weapons systems, and...

  • Hospice Nurse Specialist

    4 days ago

    Tupelo, Mississippi, United States LHC Group Full time

    LHC Group is seeking a skilled Hospice Nurse Specialist to join their team in Tupelo, Mississippi.Job Description & RequirementsSpecialty: HospiceDiscipline: RNDuration: OngoingEmployment Type: StaffThe ideal candidate will have at least one year of full-time experience as an RN and a strong understanding of hospice care.As a Hospice Nurse Specialist, you...

  • Nurse Practitioner

    4 weeks ago

    Tupelo, Mississippi, United States HealthEcareers - Client Full time

    Job SummaryWe are seeking a skilled Nurse Practitioner to join our team in Tupelo, Mississippi. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and education in a fast-paced clinic setting.ResponsibilitiesAssess, diagnose, and treat patients in the clinic and/or long-term care setting according to...

  • Loan Document Specialist

    3 hours ago

    Tupelo, Mississippi, United States Renasant Corp Full time

    Job SummaryThe Loan Document Specialist is responsible for preparing and completing final review of Consumer and Commercial loan documents for retail branches while providing uniformity of loan documents through a platform automation system in a centralized department.Key ResponsibilitiesReview commercial and consumer loan requests submitted by lending...

  • Facilities Maintenance Specialist

    2 weeks ago

    Tupelo, Mississippi, United States Newbold Services LLC Full time

    Job OverviewNewbold Services, LLC is seeking a skilled Facilities Maintenance Specialist to join our team in Tupelo, MS.This role involves maintaining a clean and safe environment for our clients in various industries, including manufacturing, distribution, and healthcare.Key Responsibilities:Clean and sanitize restrooms, break areas, and officesSweep, mop,...

  • Donor Acquisition Specialist

    2 weeks ago

    Tupelo, Mississippi, United States MRINetwork Jobs Full time

    Job SummaryWe are seeking a highly motivated and results-driven Donor Recruitment Specialist to join our team at MRINetwork Jobs. As a key member of our team, you will be responsible for attracting and retaining plasma donors through effective marketing, outreach, and community engagement.Key ResponsibilitiesCultivate and Retain Donors: Develop and implement...

  • Radiologic Technologist

    3 days ago

    Tupelo, Mississippi, United States Della Infotech Full time

    Job SummaryAs a Radiologic Technologist - X-Ray Specialist at Della Infotech, you will provide mobile X-Ray and EKG service to nursing homes, healthcare facilities, and other miscellaneous facilities. This role requires the ability to perform and process X-Rays using portable digital (DR) or computed (CR) radiography equipment and submit/transmit them to a...

  • Ach Operations Specialist II

    3 days ago

    Tupelo, Mississippi, United States Cadence Bank Full time

    Ach Operations Specialist II Job DescriptionThis is a Ach Operations Specialist II position located in Tupelo, MS.Job Summary: The Ach Operations Specialist II possesses detailed knowledge of all aspects of Cadence Bank's Ach processing activities (systems, procedures, etc.). Provides assistance to customers, bank employees and the Ach Operations Manager....

  • Ach Operations Specialist III

    3 hours ago

    Tupelo, Mississippi, United States Cadence Bank Full time

    Ach Operations Specialist II Job DescriptionThis is a challenging ACH Operations Specialist II position located in a dynamic banking environment. The responsibilities include possessing detailed knowledge of all aspects of Cadence Bank's ACH processing activities, providing assistance to customers and bank employees, and working with the ACH Operations...

Client Relations Specialist

2 months ago

Tupelo, Mississippi, United States Renasant Full time


Position Overview:
The Client Relations Specialist will collaborate with fellow team members in a professional call center setting to deliver outstanding service to our clients by addressing inquiries, managing complaints, and resolving customer issues.


Key Responsibilities:
  • Handle a significant volume of inbound and outbound calls, ensuring a positive experience for each client.
  • Engage with customers to comprehend the purpose of their calls, provide relevant information, and explain products to both potential and existing clients.
  • Promote and sell financial products and services through effective discovery conversations, ensuring accuracy and efficiency.
  • Maintain a comprehensive understanding of the financial industry and the organization’s policies, procedures, products, and services.
  • Meet or exceed established performance standards for service and sales while delivering an exceptional customer experience.
  • Safeguard customer information in accordance with regulatory and company guidelines.
  • Process customer transactions accurately, including transfers, stop payments, loan payments, and loan payoffs.
  • Identify banking needs through proactive engagement with customers and promote bank products and services professionally.
  • Investigate, track, and resolve customer inquiries in a timely manner.
  • Stay informed about Customer Experience Center policies, bank products, and relevant regulations to mitigate unnecessary risks.
  • Participate in training and development opportunities to enhance knowledge of the company and role.
  • Exhibit a positive team spirit and a willingness to assist both internal and external customers.
  • Perform additional related duties as assigned.

Qualifications:
  • High school diploma or equivalent required; college education preferred.
  • Minimum of 1 year of experience in customer service and/or sales required.
  • Detail-oriented with strong organizational skills.
  • Ability to achieve individual and team sales and customer experience goals.
  • Effective written and verbal communication skills, with a pleasant tone and exceptional telephone etiquette.
  • Proven ability to collaborate with others in a professional manner to resolve issues and meet needs.
  • Strong sales and marketing skills with a demonstrated ability to sell financial products and services preferred.
  • Ability to work cooperatively in a team environment.
  • Knowledge of banking policies, procedures, regulations, and operational issues related to retail deposit and loan products preferred.
  • Flexibility to work in a demanding and fast-paced environment, with hours that may exceed 40 hours per week.

Physical Requirements:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk and must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to focus.


Work Environment:

The professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when collaborating closely with internal business partners and external clients.
Employees may be exposed to confidential and proprietary information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high-risk situations, detailed instructions and procedures are required to be followed at all times to safeguard the organization’s employees, clients, and assets.


Renasant Bank is an Equal Opportunity Employer
#J-18808-Ljbffr