Athletic Trainer/Durable Medical Equipment Field Service Representative

4 days ago


Peoria, Illinois, United States Enovis Full time
Job Title: Field Service Representative

At Enovis, we are committed to delivering exceptional patient care and transforming the medical technology industry. As a Field Service Representative, you will play a vital role in helping us achieve this goal.

Key Responsibilities:
  • Provide expert application, education, and support for orthopedic soft goods, functional bracing, and bone growth stimulators, as well as other Enovis products prescribed by healthcare professionals.
  • Offer exceptional customer service to patients, physicians, physician assistants, and other clinical staff.
  • Manage inventory and participate in required audits to ensure compliance and accuracy.
  • Verify patient benefits using automation tools, including pre-authorization and upfront collection of patient responsibility.
  • Serve as a liaison between customers, Enovis, and the Sales Team to ensure seamless communication and collaboration.
  • Adhere to all Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, and HIPAA requirements.
Requirements:
  • A passion for delivering exceptional patient care and a strong desire to be part of a team dedicated to achieving extraordinary patient outcomes.
  • Minimum of 2 years' experience in direct patient care, preferably in an orthopedic, physical therapy, or athletic training environment, or related experience.
  • Bachelor's Degree in a related field.
  • Must satisfy third-party credentialing/screening requirements to gain access to hospital accounts.
  • Must possess a valid Driver's License and current automobile insurance.
  • Must be willing to work 1 Saturday shift every 3 weeks.
Preferred Qualifications:
  • Holds and maintains applicable professional credentials, such as active Athletic Training licensure, Board of Certification (BOC), American Board for Certification (ABC) Certified Fitter-orthotics (CFo), Physical Therapy Certification (PTA), or related.
Work Environment and Physical Demands:
  • Provides patient care in physician's offices, hospitals, patient homes, and/or clinics.
  • This job involves potential exposure to airborne and bloodborne pathogens.
  • Physical Demands: Must frequently lift and/or move up to 20 pounds.
  • Travel Requirements: Requires travel up to 20% of the time, but overnight travel is not required.

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