Service Equipment Specialist

2 weeks ago


Peoria, Illinois, United States Accel Entertainment Full time
Job Overview:
This position is offered by Accel Entertainment. For further details, please refer to the information below.

Role Summary:

The main duties of this role encompass maintaining and repairing various gaming machines, automated teller machines (ATMs), amusement devices, and redemption systems. Additional responsibilities include managing inventory and assisting in other operational areas as required.


Key Responsibilities:
  • Address and resolve service requests for equipment repairs promptly.
  • Engage with staff, management, and patrons to address and rectify issues as they occur.
  • Deliver outstanding customer service consistently.
  • Oversee inventory to guarantee that necessary parts are accessible for repairs.
  • Complete all required documentation for device entries and maintenance logs.
  • Conduct auditing processes on slot machines, amusement devices, dispensers, and ATMs.


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