Hotel Front Desk Representative
4 days ago
About Us:
At Doubletree by Hilton Orlando Downtown, we prioritize our employees' well-being and growth. Our company culture values diversity, development, and employee benefits. We offer comprehensive health insurance, retirement plans, and paid time off, as well as unique perks like on-site wellness programs and employee rates on hotel stays. Our commitment to employee development includes ongoing training and development opportunities to help our team members advance their careers.
Location Overview:
We understand the importance of caring for our team members at Doubletree by Hilton Orlando Downtown. If you're passionate about hospitality, consider joining our team. You'll play a crucial role in delivering exceptional service and memorable experiences for our guests. You'll have the opportunity to learn and grow with a successful company.
Job Summary:
As a Front Desk Agent, you'll be responsible for creating a welcoming and engaging environment for our internal and external guests. Your key responsibilities will include:
- Ensuring efficient check-in and checkout experiences
- Identifying and resolving guest-related problems
- Providing property and destination information
- Proactively responding to guest needs
Qualifications:
To be successful in this role, you'll need:
- Prior hotel front desk experience
- A flexible schedule, including weekends and holidays
- Excellent communication and hospitality skills
What We Offer:
We're proud to offer a range of benefits, including:
- Competitive wages
- Health, dental, and vision insurance
- Company-paid life and AD&D insurance
- Disability insurance
- Paid time off (PTO)
- 7 paid holidays
- 401(k) matching
- Health savings account
- Tuition reimbursement
- Associate referral bonus
- Quarterly bonus program
- Employee assistance program
- Hotel room discounts worldwide
- Free parking
- Advancement opportunities across our portfolio of over 240 hotels
Equal Opportunity Employer:
Doubletree by Hilton Orlando Downtown is an equal opportunity/AA/Disability/Veteran employer.
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